Wadjet Eye Games

« previous next »
Pages: [1]   Go Down

Author Topic: Missing my purchase!  (Read 8908 times)

BenLink

  • Guest
Missing my purchase!
« on: April 05, 2011, 02:05:33 AM »
I recently just bought the full game of Gemini Rue and I haven't received a download link for it. It shows that the purchase went through on my credit card but I haven't received a copy of the game. Please help I have been dieing to continue after playing the demo!
Logged

Offline DaveGilbert

  • Administrator
  • Hero Member
  • *****
  • Posts: 2521
    • View Profile
Re: Missing my purchase!
« Reply #1 on: April 05, 2011, 07:02:58 AM »
Hi Ben.  Hm!  I've gone in and reactivated your download link, which resends the email containing the URL.  Looks for an email with the subject "Download reset."  Be sure to check your spam folder.

Let me know if you still don't receive it.

-Dave
Logged

BenLink

  • Guest
Re: Missing my purchase!
« Reply #2 on: April 05, 2011, 07:49:46 PM »
I still haven't received an email with a download link. I check my inbox and junk mail.  :'(
Logged

Offline Jackie

  • Administrator
  • Full Member
  • *****
  • Posts: 115
    • View Profile
Re: Missing my purchase!
« Reply #3 on: April 05, 2011, 08:27:25 PM »
Maybe you might want to check your account and make sure your email addy is correct.
Logged

BenLink

  • Guest
Re: Missing my purchase!
« Reply #4 on: April 05, 2011, 11:01:31 PM »
The email is correct. The admin has been emailing me. I get regular emails but have yet to receive the download email.
Logged

Offline Jackie

  • Administrator
  • Full Member
  • *****
  • Posts: 115
    • View Profile
Re: Missing my purchase!
« Reply #5 on: April 06, 2011, 12:41:37 AM »
Oh ok.  It was just a thought.
Logged

Offline DaveGilbert

  • Administrator
  • Hero Member
  • *****
  • Posts: 2521
    • View Profile
Re: Missing my purchase!
« Reply #6 on: April 06, 2011, 07:01:14 AM »
Hi Ben!  Check your email.
Logged
Pages: [1]   Go Up
« previous next »