Wadjet Eye Games

Author Topic: Dave, big problem with preorder mail  (Read 36030 times)

Gremmi

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Re: Dave, big problem with preorder mail
« Reply #15 on: July 22, 2009, 05:32:13 PM »
Afraid so, Dave. Each time it's a 3.3MB .exe that comes up with a "The setup files are corrupted." error.

wesray

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Re: Dave, big problem with preorder mail
« Reply #16 on: July 22, 2009, 05:33:37 PM »
Yeah, I have the same problem too.

miniop

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Re: Dave, big problem with preorder mail
« Reply #17 on: July 22, 2009, 05:34:14 PM »
Same problem in here. 3.3mb corrupted. I tied to download 2 times but nothing. And now it is saying :

This product is no longer available for download, this may be due to the maximum number of allowed attempts exceeded or the allotted time.
Please contact the manufacturer of the product for support.

Offline frederic09

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Re: Dave, big problem with preorder mail
« Reply #18 on: July 22, 2009, 05:34:25 PM »
i've send some details to dave through the mp system this forum uses...

Maybe it will help to find the problem.

IR

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Re: Dave, big problem with preorder mail
« Reply #19 on: July 22, 2009, 05:52:51 PM »
Am also getting the

" This product is no longer available for download, this may be due to the maximum number of allowed attempts exceeded or the allotted time.
Please contact the manufacturer of the product for support."

error. Looking forward to the game so much, though. Absence makes the heart grow fonder?

Offline DaveGilbert

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Re: Dave, big problem with preorder mail
« Reply #20 on: July 22, 2009, 06:25:56 PM »
Hi IR.  I reactivated your download again.  Did it work?

IR

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Re: Dave, big problem with preorder mail
« Reply #21 on: July 22, 2009, 06:33:40 PM »
Hi Dave,

Yes, it did. But the setup file is corrupted.  :-[

Thanks,

IR

PeterLeb

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Re: Dave, big problem with preorder mail
« Reply #22 on: July 22, 2009, 06:35:13 PM »
Hey, I just bought Convergence off the store page, email with link came through fine, but it's just a 3.3mb file that doesn't work. So it's not just pre-orders that are iffy.

Nice picture of Joey, though!

Offline DaveGilbert

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Re: Dave, big problem with preorder mail
« Reply #23 on: July 22, 2009, 06:37:20 PM »
OK, i'm just going to reupload the darn thing - AGAIN - and hope that fixes it!!

PeterLeb

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Re: Dave, big problem with preorder mail
« Reply #24 on: July 22, 2009, 06:39:39 PM »
Awesome stuff, hope it all works out! :D

wesray

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Re: Dave, big problem with preorder mail
« Reply #25 on: July 22, 2009, 06:43:49 PM »
Thanks a lot for the quick support, Dave!

BTW, I also got the error "This product is no longer available for download..." in the mean time.

Xayla

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Re: Dave, big problem with preorder mail
« Reply #26 on: July 22, 2009, 06:52:16 PM »
That just means they deactivated the link, Wesray :)  Dave will fix you up when he can, I'm sure :)

PeterLeb

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Re: Dave, big problem with preorder mail
« Reply #27 on: July 22, 2009, 07:48:53 PM »
Link is up again, just tried it on the off chance, but it's a 12 mb file and still corrupted.

Just pointing this out in case this is a genuine error with the upload again, not trying to sound impatient! :P

Offline DaveGilbert

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Re: Dave, big problem with preorder mail
« Reply #28 on: July 22, 2009, 07:53:45 PM »
So now it's up to 12MB instead of 3!  That's a good sign, I guess!

I'm reuploading the game now.  Hopefully that will sort the problem.  It doesn't answer the question of why half the customers are able to download the game perfectly fine, but if it works I won't complain!


Offline myhatty

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Re: Dave, big problem with preorder mail
« Reply #29 on: July 22, 2009, 08:00:41 PM »
thants dave  ;) you go pass the line for us must companys give us it will be sorted by tomorrow waffle but you are here and tell us thing when they happen