Wadjet Eye Games

Author Topic: crash at launch, gog version  (Read 1615 times)

Offline Pizzle

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crash at launch, gog version
« on: August 24, 2018, 07:15:34 PM »
Hello,

I can't wait to play Unavowed, unfortunately I get the following error message when I try running it :

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Illegal exception
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An exception 0xC0000005 occurred in ACWIN.EXE at EIP = 0x0FCAD868 ; program pointer is -199, ACI version 3.4.1.14, gtags (0,0)

AGS cannot continue, this exception was fatal. Please note down the numbers above, remember what you were doing at the time and post the details on the AGS Technical Forum.



Most versions of Windows allow you to press Ctrl+C now to copy this entire message to the clipboard for easy reporting.

An error file CrashInfo.dmp has been created. You may be asked to upload this file when reporting this problem on the AGS Forums. (code 0)
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OK   
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This is the GoG version, I'm on windows 10 64 bits.
I tried running the winsetup.exe but got the same error. I also tried compatibility mode, running as admin...

I could not find a clear answer online. I saw that similar errors do happen for other Wadjet Games but the solutions would not work. Strangely, I can run Shardlight and Technobabylon on steam but they sometimes (just sometimes) get this error too.

I really fail to understand what is going on.

Offline Raymond Iskandar

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Re: crash at launch, gog version
« Reply #1 on: August 25, 2018, 12:47:19 AM »
Hello!I'm not sure what happened but does your game folder have all the necessary files to start the game.If so,have you tried to change the compatibility in the propreties?Sorry if i couldn't solve your problem.

Offline Pizzle

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Re: crash at launch, gog version
« Reply #2 on: August 25, 2018, 02:40:21 PM »
Hello and thanks for replying !
I think it does. I reinstalled the game several times to be sure.
I also tried changing compatibilities but it didn't help.

Offline Raymond Iskandar

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Re: crash at launch, gog version
« Reply #3 on: August 25, 2018, 04:04:56 PM »
Hello again!This might not be useful but did you check that you have the latest version of the drivers.Because if the problem is not from the file then maybe it will be from other causes.Sorry if am not being helpful again.

Offline Raymond Iskandar

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Re: crash at launch, gog version
« Reply #4 on: August 26, 2018, 12:23:30 AM »
Hello!I was thinking if you could send me a screenshot for the game folder to check if all the files and folders are in.You know,sometimes a little file corrupts the game.Thank you!

Offline Pizzle

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Re: crash at launch, gog version
« Reply #5 on: August 26, 2018, 07:05:08 AM »
Hey ! I checked the drivers, all working good, still looking for an answer then !  :D
Here is a screen of the directory

Offline Raymond Iskandar

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Re: crash at launch, gog version
« Reply #6 on: August 26, 2018, 07:39:20 AM »
Hello again!I just compared my files and you have some missing files and some additional files.This is how your files must be.You must have a rar called "goggame-1637485057" and a rar called "webcache".The additional files need to be deleted (those in red).Hope this works.If it didn't i'll still think of a solution...

Offline Pizzle

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Re: crash at launch, gog version
« Reply #7 on: August 26, 2018, 12:07:38 PM »
I'm afraid it didn't solve it.
I also tried to install with GOG galaxies and with the offline installer, the same problem happens.

Offline Vicki86

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Re: crash at launch, gog version
« Reply #8 on: June 18, 2019, 02:36:18 AM »
krogerfeedback
I'm afraid it didn't solve it.
I also tried to install with GOG galaxies and with the offline installer, the same problem happens.

This might not be useful but did you check that you have the latest version of the drivers.