Steam key for previous owners?

[cvladan]

I own the DRM free version of The Shivah from the Indie Royale All-Charity Pack - will I get a steam key for the remastered version?

I sent an email to admin@wadjeteyegames.com with proof of purchase, because some people reported having done that and received a key, but it might have been lost in the spam folder.

No problem if I'm not entitled to a new key - I'll be happy to buy it again on steam when there's some promotion and support Wadjet eye.

[DaveGilbert]

Try sending the email again. We were slammed with requests for awhile! Sorry about that.

[cvladan]

OK thanks, just sent another email (actually two, I thought sending a png attachment might incur the wrath of the spam filter so I sent another with a pdf).

Edit: just got my key. you guys rock. now when is emerald city coming out on steam, or anywhere really?

[Yuri]

Too bad I pre-ordered the new edition before asking Dave for a key for my Desura version

cvladan, The Everald City is on Steam for many years already.

[Cent]

I emailed admin@wadjeteyegames.com twice since 2-3 weeks ago, and I still haven't gotten any kind of response... Am I missing something?

[Miranda]

Hi Cent, thanks for letting us know- I'll look into it!

[McSpain]

Hi Cent, thanks for letting us know- I'll look into it!

Same here. E-mailed a month ago. But no rush. Blackwell has priority

[Infantaria]

Same issue here. Multiple emails sent, no response.

[Miranda]

I apologize, there was an issue in the processing of some of these requests. It should be resolved now.

[ladymarian]

Hi, how long does it take approximately to get a key? I sent an email with my Groupees profile page screen capture 10 days ago and then again another one after the issue was fixed, 8 days ago, but haven't got any response. I wonder if ended up in the junk mail.

[qualityh20]

I sent an email April 13th with a screenshot that included my groupees user ID, the desura key in the Groupees interface, as well as the Desura client with the same key showing. 
Is that enough to be granted a Steam key, or do you require a receipt as well? Thanks!

Same email that I'm registered with here, by the way.

Cheers.

[Miranda]

Any lingering requests are going to get cleaned up this weekend after the dust settles from the new release- thanks so much for your patience!

[Wir sinds]

Same for me.

EDIT: Please hold off on similar posts until after this weekend. Thanks! ~Miranda

[Foxron]

If you've pre-ordered via BMT and want a Steam key, either post in this thread provided that the email you registered with is the same you used to pre-order or PM me your name/email.