Hi guys. Sorry for the delay in hopping on this thread. It's hard to keep up with all the forum posts these days! In future, it's always faster to
email us directly with questions instead of posting or PMing.
This seems like an AGS engine compatibility issue (AGS being the engine we used to create the game) rather than a game scripting issue, which is a bit beyond our area of expertise. By best advice would be to go to the
AGS technical forum and explain the situation there. I hate to pass the buck, as it were, but it will be much quicker for you to explain your situation to them directly as opposed to me acting as a go-between. The techies on that forum are much more knowledgeable about how the engine works on different computer setups than we do, and so are in a much better position to help you.
And once they do help you, please post the solution here so we can help others with the same problem!
Thanks and sorry again for these issues,
-Dave