Wadjet Eye Games

Author Topic: Game does not work..please help  (Read 4153 times)

Offline dragor699

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Game does not work..please help
« on: August 10, 2012, 04:29:38 PM »
Just bought the game on steam. When the game launches it goes to the "resonance" title screen and freezes with not responding in task manager.

Im on windows 7 64. Has anyone had this problem?

Offline DaveGilbert

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Re: Game does not work..please help
« Reply #1 on: August 10, 2012, 07:54:01 PM »
Hi Dragor. Have you tried running the winsetup.exe file (located in the game's folder) and switching from Direct3D to DirectDraw? That usually helps fix this problem.

Offline dragor699

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Re: Game does not work..please help
« Reply #2 on: August 11, 2012, 04:36:47 AM »
Thanks Dave, it worked and now i can play :D

Offline Advgamer

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Re: Game does not work..please help
« Reply #3 on: September 24, 2012, 09:48:03 AM »
Hi Dave,

I experienced the same problem after purchasing Resonance from Steam - the game will freeze and hang up at the main screen after starting.

I read about your solution of going to the game's folder and running the winsetup.exe file, then changing the setting from Direct3D to DirectDraw.

However, I can't seem to find the game folder on my computer.

I would like to ask what is the name of the Resonance game folder and where it is usually located.

Is it placed under Program Files?

Otherwise, how do I search and find the game folder on my computer?

Thank you for your help.

Best regards,
Advgamer

Offline DaveGilbert

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Re: Game does not work..please help
« Reply #4 on: September 24, 2012, 10:41:37 AM »
Hi Advgamer! I assume you are the same person who just emailed me with the same question, but in case you aren't - Steam usually keeps its files in: C:\Program Files\Steam\steamapps\common

Offline Advgamer

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Re: Game does not work..please help
« Reply #5 on: September 24, 2012, 10:59:51 AM »
Hi Dave,

I'm the same person who emailed you with the same question.

Is it possible for you to give a copy of the Resonance game from your web store as a replacement for the defective copy that I bought from Steam?

Thanks.