I wonder if this is linked to a bug that occurred in the B1 level of the hospital? I had Bennet by the lift and Ray at the far end of the corridor. When I tried to walk Ray back to Bennet, the screen stopped almost immediately, as if that was the end of the area. I tried to walk Bennet to Ray instead, but the same thing happened, just the other way around.
So then I tried to get Bennet back to the elevator, since clicking on it makes Ray automatically walk the length of the corridor to get into the lift - but now the camera was stuck from going in that direction too. So I had to inch Ray right until his screen stopped, go to Bennet and do the same, back to Ray and go a bit more right again, and then repeat until Bennet could walk to the lift.