Wadjet Eye Games

Author Topic: Can't purchase with any other method  (Read 3506 times)

Offline dysfunction

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Can't purchase with any other method
« on: September 09, 2011, 11:39:04 PM »
Hello wonderful developers,

I am trying to buy Gemini Rue but cannot seem to get the checkout to accept any other payment method. I tried to use Paypal and check out by pressing continue but there is always a prompt "Please enter your company name or first name to continue". However, there is no field to enter the name and so I cannot get past that dialog. Please fix this as I want to play this game soon :-)

Thank you!

Offline DaveGilbert

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Re: Can't purchase with any other method
« Reply #1 on: September 10, 2011, 08:18:34 AM »
Hi Dysfunction.  Could you send me a screencap of the order form you are seeing?  I definitely see a field for Name/Company field on my end when I do a test.  I'm curious what's on your end.  You can post it here or email it to me (dave AT wadjeteyegames dot com).

Offline dysfunction

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Re: Can't purchase with any other method
« Reply #2 on: September 10, 2011, 06:17:56 PM »
Hey thanks for replying. Here are the screenshots:

http://snag.gy/LsK3D.jpg
http://snag.gy/WiF6Y.jpg
 
Hope that helps.

Offline DaveGilbert

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Re: Can't purchase with any other method
« Reply #3 on: September 10, 2011, 07:29:27 PM »
Thanks, Dysfunction!  That'll help a lot.  I'm forwarding these screenshots to the folks at BMT Micro and hopefully they'll have an answer for me.

Offline dysfunction

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Re: Can't purchase with any other method
« Reply #4 on: September 11, 2011, 03:34:39 AM »
Hey no worries. Thank you! I can't wait and will buy it normally soon though :-)

Offline DaveGilbert

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Re: Can't purchase with any other method
« Reply #5 on: September 11, 2011, 09:20:05 AM »
Hi again!  I emailed BMT and apparently yes, it was a bug on their end.  It should be fixed, now.  Let me know if you still have trouble.

Offline dysfunction

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Re: Can't purchase with any other method
« Reply #6 on: September 12, 2011, 12:55:09 AM »
Thank you so much Dave,

Just bought Gemini Rue now and can't wait to play! Also Joshua Nuernberger did a fantastic job with this and I can't thank you enough for actually making it happen. So Thank you!