Wadjet Eye Games Community Forum

Wadjet Eye Games => Gemini Rue => Topic started by: BenLink on April 05, 2011, 02:05:33 AM

Title: Missing my purchase!
Post by: BenLink on April 05, 2011, 02:05:33 AM
I recently just bought the full game of Gemini Rue and I haven't received a download link for it. It shows that the purchase went through on my credit card but I haven't received a copy of the game. Please help I have been dieing to continue after playing the demo!
Title: Re: Missing my purchase!
Post by: DaveGilbert on April 05, 2011, 07:02:58 AM
Hi Ben.  Hm!  I've gone in and reactivated your download link, which resends the email containing the URL.  Looks for an email with the subject "Download reset."  Be sure to check your spam folder.

Let me know if you still don't receive it.

-Dave
Title: Re: Missing my purchase!
Post by: BenLink on April 05, 2011, 07:49:46 PM
I still haven't received an email with a download link. I check my inbox and junk mail.  :'(
Title: Re: Missing my purchase!
Post by: Jackie on April 05, 2011, 08:27:25 PM
Maybe you might want to check your account and make sure your email addy is correct.
Title: Re: Missing my purchase!
Post by: BenLink on April 05, 2011, 11:01:31 PM
The email is correct. The admin has been emailing me. I get regular emails but have yet to receive the download email.
Title: Re: Missing my purchase!
Post by: Jackie on April 06, 2011, 12:41:37 AM
Oh ok.  It was just a thought.
Title: Re: Missing my purchase!
Post by: DaveGilbert on April 06, 2011, 07:01:14 AM
Hi Ben!  Check your email.