Wadjet Eye Games Community Forum

Wadjet Eye Games => Gemini Rue => Topic started by: CheekyBoinc on February 24, 2011, 10:43:47 AM

Title: [Tech] Gemini Rue and Windows 7 64Bit
Post by: CheekyBoinc on February 24, 2011, 10:43:47 AM
Dave's note: This problem has been reported a few times, so I'm making it a sticky
---------------------------------------------------------------------------------------------------------

Hai!

Gemini Rue (Demo) is not working an Windows 7 64 Bit.
My Spec:

Intel Core I5
4GB Ram
Intel HD GPU/Nvidia GT 325M

It freezes on startup (admin mode not working/compat mode not working).
It only works in window mode _and_ when i click on the window. If i
release the mouse, its not working. If i click into the window, its not working.
Its unplayable.

The game would be a "instant buy" and i would like to recommend it.
But...yeah. Its not working :(

I really would like to play the game today :(

[attachment deleted by admin]
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: arj0n on February 24, 2011, 11:05:33 AM
Hey CheekyBoinc,

I can verify that Gemini Rue demo does run properly on Win7 64bit here.

My specs:
Intel Xeon W3550
6GB Ram
nVidia Quadro FX 380

So it seems to be a local problem on your PC...
Did you manually edit the .cfg file?
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: CheekyBoinc on February 24, 2011, 11:11:48 AM
Quote
So it seems to be a local problem on your PC...

Yes. Okay. So..any hint or solution for my problem?

Edit:
Quote
Did you manually edit the .cfg file?

Yes to try the windowed mode :/
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: frederic09 on February 24, 2011, 11:34:29 AM
could you try updating your drivers (including your mouse one) ?
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: CheekyBoinc on February 24, 2011, 11:42:18 AM
Quote
could you try updating your drivers (including your mouse one) ?

Hi frederic09.

Checked. Drivers are up-to-date. No Win7 Updates.

Its curious to see that if i click on the window bar its working. If i release the cursor, its freezing :/
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: DaveGilbert on February 24, 2011, 12:21:08 PM
Hm.  I know there's an issue with 16 bit games playing in windowed mode on windows 7 computers.  Have you tried lowering your color resolution to 16 bit?  And out of curiousity, what happens when you play in fullscreen mode?

Also, I'd recommend using the Winsetup file instead of editing the config file manually.  Just to be on the safe side.

-Dave
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: CheekyBoinc on February 24, 2011, 12:39:22 PM
Hi Dave!

Quote
And out of curiousity, what happens when you play in fullscreen mode?

I choose "window mode" cause its not working in fullscreen mode :)

Quote
Also, I'd recommend using the Winsetup file instead of editing the config file manually

Okay :) Nice tool. DX9 Mode dont work here :/ (see pic)

Quote
Have you tried lowering your color resolution to 16 bit?

Now its working in window mode :D But not fullscreen :( Same problem as before.


[attachment deleted by admin]
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: DaveGilbert on February 24, 2011, 12:43:07 PM
Stupid question - are you running on a laptop by any chance?  This exact same thing happened to me (freeze-up in fullscreen mode) when I switched over to a Win7 laptop (made by Asus).  I spent two hours on the phone with tech support and they finally figured out that I had to switch my battery settings to "high performance" mode.  I don't know if you have that same option, but if you do give it a whirl.
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: CheekyBoinc on February 24, 2011, 12:50:21 PM
Quote
had to switch my battery settings to "high performance" mode.  I don't know if you have that same option, but if you do give it a whirl.

_That_ fixed the problems -.- thx :D
Now i will enjoy the game :) Hope you already send out the "full game" links :D
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: DaveGilbert on February 24, 2011, 01:07:24 PM
When the tech support guy gave me that suggestion I thought he was crazy.  Then I tried it and called him a genius.  Happy I was able to pay the favor forward!  Enjoy the game. :)
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: Lestaticon on February 24, 2011, 01:50:56 PM
Nice tip. I'll probably be playing the game on my new Asus laptop. I usually run it in performance mode, but I'm interested in what could be causing that behavior. I thought it would just throttle back my CPU when idle.
Perhaps an incompatibility with that feature and the game. Maybe the CPU is not throttling back up. I may experiment with that.
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: DaveGilbert on February 24, 2011, 01:57:46 PM
It has something to do with DirectDraw, which is the graphics mode that Gemini Rue uses.  I'm not sure of the details, but I think that in the standard battery mode, the memory that would be used for displaying DirectDraw gets closed off.  Or something like that.  All I know is that changing it to "performance mode" works. :)
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: hedgefield on February 24, 2011, 06:24:37 PM
I had a similar problem with the full version, although it wasn't solved by switching to High Performance but by going into the monitor settings and dropping the color depth down to 16bit. I actually had to do that yesterday aswell to get Heart of Darkness working. It's a bit cumbersome, but when it comes to gaming I've gotten used to 'cumbersome' on this ASUS laptop by now :)

For the record, the symptoms I experienced were that the game would start fine, and I'd hear the rain from the main menu, but the image would be frozen on the loading screen. Only by moving the mouse back and forth sections of the screen would update to the current frame and then freeze again. Very weird. But I think it was because GR was running under my Intel HD GPU, and not my Nvidia GPU (I have two GPU's that switch dynamically, but for the life of me I can't get GR to use the Nvidia card).

Anyway, it works now, so problem solved!
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: DaveGilbert on February 24, 2011, 06:33:04 PM
Hey, you managed to register.  Welcome!

Glad you got it working in the end. 

-Dave
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: CheekyBoinc on February 24, 2011, 06:35:28 PM
Quote
For the record, the symptoms I experienced were that the game would start fine, and I'd hear the rain from the main menu, but the image would be frozen on the loading screen. Only by moving the mouse back and forth sections of the screen would update to the current frame and then freeze again. Very weird. But I think it was because GR was running under my Intel HD GPU, and not my Nvidia GPU (I have two GPU's that switch dynamically, but for the life of me I can't get GR to use the Nvidia card).

Exact the problem i had :)
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: Nathan Allen Pinar on February 24, 2011, 07:43:47 PM
Quote
For the record, the symptoms I experienced were that the game would start fine, and I'd hear the rain from the main menu, but the image would be frozen on the loading screen. Only by moving the mouse back and forth sections of the screen would update to the current frame and then freeze again. Very weird. But I think it was because GR was running under my Intel HD GPU, and not my Nvidia GPU (I have two GPU's that switch dynamically, but for the life of me I can't get GR to use the Nvidia card).

Make sure your laptop (or in some cases...computer) is not set on power saving mode. It needs to be high performance as your nVidia card needs all that juice. This happens on my Dell XPS as well.

EDIT: Oh wait..that was answered already. Well..someone may skip to page 2 looking for this solution.

A FAQ might be a good idea.
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: Shade on February 26, 2011, 07:14:02 AM
I had a bunch of problems running GR on my Vista 7 64-bit desktop (ATI video)... Solved them by running the game in Compatibility Mode and selecting "Disable visual themes" (probably enough) and "Disable desktop composition". After that everything worked! I'm now running the game full screen with no problems.
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: DaveGilbert on February 26, 2011, 10:30:32 AM
Thanks, Shade!  Hedgefield, let us know if this works.  It would be good to know for others who have this problem.
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: CheekyBoinc on February 26, 2011, 10:32:31 AM
A thread at the top with "FAQ" would be good :)
Title: Re: Gemini Rue (Demo) not working on Windows 7 64Bit
Post by: hedgefield on February 26, 2011, 06:50:35 PM
Nope that doesn't change a thing on my machine, neither with compatiblity or any variety of those other options in that tab, nor with high performance. Only thing that works so far is 16bit.

[ADDENDUM]
I've made a highly, highly peculiar discovery. So we know in windowed mode the image freezes (unless the window is dragged around), yes? Well what I've just found is that if I drag and drop the window down so that the bottom of it falls BENEATH MY TASKBAR, everything magically works!

I've seen some weird computer hooey in my time, but this just takes the cake...
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: PXAbstraction on May 06, 2011, 12:45:16 PM
Hey all. I found out about Gemini Rue from Giant Bomb's recent quick look video and was quite intrigued. I grabbed the demo and am having a similar issue to everyone else in this thread. I am running Windows 7 Pro 64-bit and when I run the game, I can hear the rain sound playing but it sits at a black screen till I close it with ALT-F4. Sometimes I see the borders of the window but get the same behaviour. This laptop is an HP ProBook 6555b which has an AMD Phenom II 2.8Ghz processor and embedded ATI Radeon HD4250 graphics which aren't powerful but can run Civ V on low detail. I've tried several of the suggestions put forth here to resolve the issue and nothing seems to be working. This game really interests me and I want to pick it up but it will be played on this laptop so I've got to make sure the demo works first. Does anyone have any other potential ideas? Thanks!
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on May 06, 2011, 01:31:27 PM
Stupid question, but since this thread is a bit long you might have missed this solution.  Did you try the battery mode suggestion?  95% of the people who have this problem get it solved that way.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: PXAbstraction on May 09, 2011, 10:04:29 AM
I did try that. HP has their own power management utility on this laptop but I manually went into the Windows power profile and checked. By default, it was set to run at a maximum of 100% CPU power when plugged in but it could also throttle is back to as low as 5% when it wasn't busy. I manually changed this to run at 100% all the time but it hasn't helped any. :(
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: PXAbstraction on June 23, 2011, 03:33:18 PM
So really weird thing. I saw Wadjet Eye's post on the Giant Bomb forums where they offered a discount code to buy the full game. I still never got the demo working on my laptop but decided to buy the game anyway as I wanted to support it and I figured one day, I would either find time to play it on my desktop at home or possibly on my girlfriend's laptop. For kicks, I decided to install the full version on my laptop, which is still in the exact same setup that the demo didn't work under. To my shock, it works fine! I have no idea what difference there is between the demo and full versions of the game but yeah, the full one works like a charm on this laptop now. Very happy I decided to pull the trigger on the purchase. :)
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on June 23, 2011, 03:35:33 PM
Hah!  Very interesting story.  Is there any differences on the winsetup.exe settings between the demo/full versions? 
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: PXAbstraction on June 24, 2011, 12:43:46 PM
Not from what I can tell. It is possible I changed something recently that's made the game work but I know I haven't updated the video drivers, nor changed any settings. Very weird. One of those unexplainable things I guess. :)
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on June 24, 2011, 01:08:15 PM
Well, as long as it works, everybody's happy. ;)
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: dannyCage on September 14, 2011, 04:21:27 PM
Hi, I'm planing to purchase, but also experience the problem with freeze as mentioned above, and running in window-mode and having the bottom part in the task bar solves the freeze, but I would like to play the game in full-screen.

My setup is,
Windows 7 x64bit
Lenovo T420s, Core i7 2.7ghz, 4gb Ram 160SSD

Anyone solved this?
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on September 14, 2011, 04:37:33 PM
Hi DannyCage.  Did you try the battery settings solution mentioned on the first page (probably a dumb question, but you didn't specify so I figured I'd ask...)?  Did you make any changes to the winsetup.exe file?

I had the same difficulty on my Win 7 asus laptop, and I spent two hours on the phone with the most patient tech support guy in the world.  It seems that the main cause of these problems are twofold: The game is 16 bit (which Windows 7 doesn't like) and the game uses DirectDraw to display its graphics (which Windows 7 also doesn't like).  Typically, sorting out how to display DirectDraw graphics on your computer solves both problems. 

From what I understand, futzing with the battery or performance settings can fix the problem (on my computer, changing the default settings to "High Performance mode" did the trick). By default, some Win 7 laptops are shipped with a performance setting that doesn't give enough power to the graphics card to display DirectDraw.  For most games this it isn't a problem, since DirectDraw is hardly ever used these days.  Unfortunately, the AGS engine (and by extension Gemini Rue) is one of those rare exceptions.

Hope this helps!

-Dave
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: RedJimi on October 27, 2011, 04:34:15 PM
I'm having this problem also in my HP Pavilion g6-1113eo (win7, 64bit).
The game starts with jamming loading screen. alt-tab switching back and forth shows me the rainy main menu for 2 frames. I've paid few euros for worse games so I don't really mind :)
I'm running the game through Steam and have no idea where it is installed.
I tried changing to a full power battery profile, but it seems senseless that a bare screen brightness-setting could affect a game this deeply.
Now, if the game has a problem with DirectX (my version is up to date, v.11), then the dxdiag.exe should tell something relevant towards solving this problem, right? My graphics come from an integrated Intel-i5 that is "Intel(R) HD Graphics Family" with 1696 MB of Display Memory (Dedicated Memory: 64 MB + Shared Memory: 1632 MB).
I also tried to setting the colordepth to 16-bit to no avail.
I'm open to suggestions on what to test next. Or maybe the game will get a worthy update.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: Akimine on October 28, 2011, 03:55:38 PM
Hello !
Just wanted to say I had an horrible mouse lag too, which I solved by unchecking "enhance pointer precision" in mouse's properties (i'm on a desktop computer and windows 7 x64)
(http://uppix.net/7/3/5/14217f1e410aeb436aa9a4186d170t.jpg) (http://uppix.net/7/3/5/14217f1e410aeb436aa9a4186d170.html)
Cheers !
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: Sueno on October 29, 2011, 04:41:06 PM
I got this game as part of the Indie Royale bundle. I have the same problem as everyone else. I decided to make a simple game launcher that switches to 16bit color depth before launching the game. After game exits it will switch back to 32bit color. I tested it on 1 desktop and 3 laptops. All have Win7x64 installed.

You can download from here. http://www.mediafire.com/?6cnj0hu9djg38oy (http://www.mediafire.com/?6cnj0hu9djg38oy)

For those concerned about virus, I have included the AutoIt source code. This code came from the AutoIt community. http://www.autoitscript.com/site/ (http://www.autoitscript.com/site/). Scan the exe with your preferred AntiVirus program. Just a heads up, AVG and Norton may give a false positive. Avast, Microsoft Securty Essentials and MalwareBytes give an all clean report. In any event go with your gut instinct.

Setup:
1) Run Gemini Rue Setup as Admin (C:\Program Files (x86)\Gemini Rue\winsetup.exe)
2) Check Run in Window instead of full-screen. Set the graphics filter that allows the best resolution for you. For me, I set to 4x nearest neighbor. This gives me a 1280x800 window. Click on Save button.
3) Copy Gemini Rue Launcher.exe to C:\Program Files (x86)\Gemini Rue\.
4) Replace your Geminie Rue shortcut with the Gemini Rue.lnk in the zip.
5) Enjoy!

I hope this helps out some people with newer computers. Good luck and have fun!
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on October 30, 2011, 08:38:19 AM
Thank you very much, Sueno!  This issue has plagued a small minority of users, and while the battery trick works sometimes it has been impossible to fix the problem for everybody (since all computers are different).  This is a nice short-term solution!

I don't feel comfortable bundling an application that could set off a virus warning with the game itself, so if anyone else encounters this problem, I will send them to this thread. 
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: MisterS42 on November 02, 2011, 02:31:03 AM
I have tried everything on this thread and have not been able to get the game running.  I am running it on a laptop with integrated graphics (that is able to play most games).  I'm quite discouraged and want to know if this will be remedied by patch or something. 
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on November 02, 2011, 02:40:39 AM
To everyone still having problems:

So sorry about this.  This same exact problem happened to me when I got my new win 7 laptop, and after spending three hours on the phone to tech support, we happened upon the "high performance battery setting" solution which seems to have fixed it.  Most of the time, when other folks have this problem, the battery fix sorts it out.  On some others, though, it does not. 

There are two issues with this game that cause havoc on newer laptops.  One is that it is a 16 bit game.  This game started production back in the WinXP days, and that system was perfectly capable of handling 16 bit.  That is not the case, anymore.  Another issue is that it uses DirectDraw to make the rain effects - something else that Win 7 can only handle after a bit of fiddling.

We'd really love to get to the bottom of this, but as indies with limited resources it is difficult to test this game on a large number of machines to see what works.  So, here's what I suggest.  Go to the AGS tech forum. (http://www.bigbluecup.com/yabb/index.php?board=2.0)  AGS is the engine that we used to make the game, and the techies there are better qualified to help you than we are.  Tell them your problem, give them your specs, and see if any of their suggestions work.  If it does work, please post the solution here or email it to me.  That way we can help everyone!

Thanks, and my apologies again.

-Dave
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: MisterS42 on November 02, 2011, 12:31:14 PM
AGS are suggesting some different things for those of you that are still having issues like me:
http://www.bigbluecup.com/yabb/index.php?topic=44758.0

Though we haven't been successful yet, maybe their suggestions might help someone else here.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: MisterS42 on November 02, 2011, 07:52:16 PM
Hi Dave,

One of the folks at AGS suggested that it might have something to do with the snow/rain plug in:
http://www.bigbluecup.com/yabb/index.php?topic=25665.0 (http://www.bigbluecup.com/yabb/index.php?topic=25665.0)
Because I don't have issues with other AGS games.
I don't want to try deleting the .dll's as that may have adverse effects.
I guess the developer isn't around anymore, but if this helps others I'm glad I shared it.

It was also suggested that I reach out to you for further help with this issue.

Very bummed because I've heard great things about your game, so any help you can give me to get this running will be appreciated.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on November 03, 2011, 09:20:53 AM
I'm not sure it's the snow/rain plugin's fault exactly, but the snow/rain plugin only works in DirectDraw mode which I know some Win 7 laptops don't like, for some reason. 

If by "developer" you mean the developer of AGS, then yeah.  He doesn't check the forums as often as he used to. 

Here's an idea.  Have you tried changing your computer's graphics settings to 16 bit, and then running the game in windowed mode?
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: MisterS42 on November 03, 2011, 07:46:12 PM
Yes that was one of the first things I read in this forum.  Still freezes... though it got to the Wadjeteye screen before it froze.  Do you think this is something that will be fixed in a patch or am I just SOL?
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on November 03, 2011, 07:58:51 PM
I'm not sure this could be fixed in a patch, exactly, since it seems to be a core issue with the AGS engine and not with the game itself.  I can totally understand if you want a refund, after this.  Did you buy the game from Steam?  I'm not sure what their refund policy is, but if you can't get your money back from them you are welcome to a free game from the WEG store.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: MisterS42 on November 03, 2011, 09:30:40 PM
I got it through the Indie Bundle so no worries about a refund.  I just really wanted to try the game, which was the reason for the purchase of the bundle.  I'm going to keep trying.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: Sueno on November 04, 2011, 01:37:30 AM
I noticed after installing an ATI video card on my desktop, I no longer need to switch to 16 color depth before starting the game. I then realized my 4 computers are all using intel video driver for 2nd generation i3 and i5. I believe the video driver may be the culprit. Unfortunately, intel has not released a new driver in awhile and the computer manufactures usually are driver update behind. Just a heads up for those with intel chipset.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: Sueno on November 04, 2011, 01:42:11 AM
@MisterS42. I know this may not be the best work around but if you really want to play the game, you can download virtuabox and use with a copy of win xp. I did that on one of my laptops to play full screen and it works great. https://www.virtualbox.org/ (https://www.virtualbox.org/)
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: MisterS42 on November 04, 2011, 01:40:50 PM
That workaround did it!  I still can only run it in windowed mode & 16-bit. What a hassle to get it to run though.  Will other Wadjeteye games need this work-around?  The Blackwell games look interesting, but I'm apprehensive after the difficulties I'm having with this one.  Any thoughts?
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on November 04, 2011, 01:46:28 PM
The other games definitely DON'T have this same problem.  It's something very specific to Gemini Rue because of the snow/rain issue and the fact that it's 16 bit.  But if you want to be 100% certain,  there are free demos of every game we've done so you try them out beforehand to make sure they work (although if you do run into the same problem, you can safely switch the other games to Direct3D mode). 
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: gemicik on November 12, 2011, 07:47:15 AM
I have Windows 7 Ultimate 64-bit and playing via Steam and the game did not work for me at all. Then I tried the following, it is far from being elegant and pretty idiotic but I could safely play the game, save, restore and quit properly.

First thing I have noticed is that if you play in the windowed mode and try to drag the window around the game works properly. That was pretty awkward to see. Anyway I thought, my double display adapter thingy was causing problems, so I went into the Nvidia panel to tell it to switch to Nvidia. So, I had to know where the .exe file is. But I didn't know. Apparently, Steam stores the game files under its own folder. So,

go to C:\Program Files (x86)\Steam\SteamApps\common\gemini rue\reslists\gemini rue.exe. Right click on it and select the Disable display scaling on High DPI Settings together with Run in 640x480 screen resolution.  It looks horrible with all that start menu and stuff but you will actually be able to run it and play it. Steam will complain about please don't tweak the compatibility stuff but just nevermind that. Using the same .exe file you can change how the graphichs are handled by Nvidia.

Hope it helps. (if not keep playing with those options until it gets it right).
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on November 12, 2011, 08:20:12 AM
This is another great short-term solution!  After all these issues that keep cropping up, we are looking into creating a new version of the snow/rain plugin that can work under Direct3D.  It's a tricky task, because the original plugin is not open source and its original developer has long since disappeared, but we are pretty confident that we can re-create it.  I'll update this thread when we know more.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DasWood on November 18, 2011, 02:03:25 AM
Hello. I am unable to get the game to run

 
Quote
---------------------------
Illegal exception
---------------------------
An exception 0xC0000005 occurred in ACWIN.EXE at EIP = 0x6F496705 ; program pointer is -182, ACI version 3.21.1111, gtags (0,0)

AGS cannot continue, this exception was fatal. Please note down the numbers above, remember what you were doing at the time and post the details on the AGS Technical Forum.

This appears when I try to start the game.

In addition: If I had known this was a 16 bit game I would not have purchased it. 16bit support was removed from Vista x64 and Windows 7 x64 and will not be present in Windows 8 x64 and likely to be dropped completely. 
Example
 http://support.microsoft.com/kb/926657
Quote
Note This symptom only applies to 32-bit versions of Windows Vista and of Windows 7. 16-bit programs are not supported on 64-bit versions of Windows Vista or of Windows 7.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: ced117 on November 19, 2011, 05:28:37 AM
Hello !

You should try this (http://www.microsoft.com/windows/virtual-pc/download.aspx)  ;)
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: MisterS42 on November 20, 2011, 06:30:21 PM
This is another great short-term solution!  After all these issues that keep cropping up, we are looking into creating a new version of the snow/rain plugin that can work under Direct3D.  It's a tricky task, because the original plugin is not open source and its original developer has long since disappeared, but we are pretty confident that we can re-create it.  I'll update this thread when we know more.

Great news!  The game gave me issues again so I'm looking forward to this update. Thank you for the diligence.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: evancg on November 21, 2011, 03:52:01 AM
I was playing Gemini Rue just fine on a AMD N830 based laptop with 64bit Win7 and a Radeon HD 5650. I recently upgrade to a Core i7 with a geforce GT555m and now I'm unable to play Gemini Rue...still playing around with settings, but none of the previous suggestions have made a difference yet (High Performance mode (using an Asus laptop), playing with compatibility settings, etc...ugh, frustrating!
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DasWood on November 25, 2011, 07:55:00 AM
I  have gotten the game to run! Disabling music in the configuration allows it to run. My soundcard does not come with a midi driver and something was wrong causing it to crash instead of failing safely. Even in programs like windows media player.

I did a sfc /scannow, reinstalled my sound drivers and now it starts with an error "unable to init midi" and NO sound and if I disable music in the config options I do not get any error and can hear the rain fall.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on November 25, 2011, 08:06:31 AM
That's really strange, considering that the game doesn't use MIDI.  This is something I'll definitely have to look into!  But as long as you got it to work, bonus. :)
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DasWood on November 25, 2011, 11:57:33 PM
What was really causing problems was that the error message produced had absolutely nothing to do with the actual error and it doesn't produce an event viewer event.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: evancg on November 26, 2011, 01:38:29 AM
Any chance of releasing an update that allows us to disable the use of the snowrain plugin? I have an ASUS N55SF and switching to High Performance mode doesn't solve the problem. Neither does any of the other suggested fixes in this thread...
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: monkey_05_06 on December 08, 2011, 11:42:58 AM
Hi folks,

I just wanted to provide an update for those of you experiencing issues with the Snow/Rain plugin. I'm the programmer who has stepped in to help replace the plugin, and I've just recently emailed Dave the latest copy, which hopefully will be the final release version of my code. I've opted out of the plugin route altogether, going straight for native AGS code, which means that not only is the code compatible with both the DirectDraw and the Direct3D 9 graphics drivers, but it is also portable to other systems (not sure what the specs are, but there are currently unofficial ports to PSP and Android that are up-to-date with the latest AGS engine, and I think the Linux port isn't far behind on compatibility).

Hopefully, unless Dave or Josh find any glaring issues that I've overlooked, you can all look forward to this fix being uploaded in the near future. I know this has been a long time coming, so sorry on behalf of Wadjet Eye Games (from a pseudo-affiliated party), but I'm glad I was able to help out with this.


-monkey
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on December 08, 2011, 12:12:48 PM
Monkey beat me to it.  I have just tested the replacement code and it SEEMS to be working fine.  But before I publish the update, I'd like to make sure it works for those who were having trouble in the first place.  So, if you encountered this problem, please email me (http://wadjeteyegames.com/contact.html) and I'll send you a link to this new build.

Thanks!  And again, so sorry for all this trouble.

-Dave
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: hellspawncandy on December 12, 2011, 01:43:22 PM
This game has been unplayable for some time. Every time I start it up on steam it just freezes. I've done pretty much everything I can to no avail and I'm pretty sure a lot of people are having issues as well. I'd honestly like to enjoy this game but it doesn't really seem to be in full grasp from even the developers. I'm running win 7 32 bit on a laptop(battery is at high performance so it's not a problem) and I'd really not like to dig into my steam files and edit some things. Is there any likely solution that this will be fixed or is this a lost cause?
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on December 12, 2011, 03:33:07 PM
Hi Hell spawn.  Read the post above yours and contact me. :)
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on December 15, 2011, 04:32:58 PM
Sorry for the double post.  We have tried out this new build with a few people who experienced this bug, and I'm happy to report that it WORKS!  We're going to let it mature a bit and let the rest of the testers take a crack at it just in case, but a solution is on the way.

-Dave
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: MisterS42 on December 16, 2011, 12:15:18 AM
It worked for me too!  I'm really excited that a solution was found.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: Wintermute on December 18, 2011, 11:30:36 PM
Seriously I've been following this thread for weeks, now that a solution has been found can you release the fix already?
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on December 19, 2011, 08:19:35 AM
Hi Wintermute.  The biggest problem with releasing this fix pre-maturely is that it will make all your previous savegames incompatible. This is an AGS engine issue, unfortunately, and there's nothing we can do about that.  So we want to make 100% sure there are no problems before releasing it, so we don't ruin everybody's savegames twice.

If you are having trouble yourself and would like to try it out, email me.

-Dave
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: Chilly Breeze on December 20, 2011, 01:36:53 PM
Hi, any updates on this?  I'm dying to play this game!
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on December 20, 2011, 03:04:15 PM
Enough people have tested it so it seems like it's good to go.  I'm going to be applying uploading the new version of the game today.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: Chilly Breeze on December 20, 2011, 03:13:15 PM
Sweet.  Also, I bought the game on Steam rather than direct from here, does that make a difference to anything?
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on December 20, 2011, 03:27:26 PM
Yes.  It means your game will update automatically.  Or it would, if the Steam publishing system doesn't seem to be throwing errors at me.  This might take a tad longer. :)  Once it's up, I'll be letting everyone know.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: Chilly Breeze on December 20, 2011, 03:32:55 PM
Nice one, thanks.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on December 20, 2011, 05:15:27 PM
The update has been, well, updated on Steam.  Let me know if it works, now.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: Chilly Breeze on December 20, 2011, 05:31:03 PM
Doesn't seem to be working for me.  Still the same thing - freezing on the "Loading..." screen with the rain sounds.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on December 20, 2011, 05:38:30 PM
Ah, rats.  It's defaulting to the wrong mode.  Here's what you do.  Right-click on the game, then select "properties" then "set launch options."  Type "--setup" and hit OK.  Run the game again and the setup window will come up.  Switch "DirectDraw" mode to "Direct3D" mode.  I'll send them another fix so it runs this way by default. 
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: Chilly Breeze on December 20, 2011, 05:42:34 PM
That got it working, thanks for the help :)
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: basis on December 21, 2011, 02:20:13 AM
Hi Dave, thanks for fixing the Gemini Rue & Win7 64 bit issue. But some of us are encountering this issue now...

(http://i.imgur.com/sXzYo.jpg)

would you happen to know how to fix it?

thx 2 gaiasgrace for the image - who originally posted the same problem i have @ the AGS support forum (http://www.bigbluecup.com/yabb/index.php?PHPSESSID=a0uiagirvvg0cu686asfbqbnv5&topic=44996.0)

edit: forgot to add that my version of GR was played on Steam. if you need further information etc, do let me know and i'll provide it.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: DaveGilbert on December 27, 2011, 09:54:51 AM
@basis:  See the other sticky tech thread. :)
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: ryan on January 04, 2012, 04:19:00 PM
hi! i bought gemini rue on 12/26 directly from here (via BMT Micro), and i'm seeing this problem on win 7 64 bit too, with directdraw. when i try with direct3d, as suggested above, i get an error dialog: "There was a problem initializing graphics mode 640 x 400 (16-bit). (Problem: The requested adapter mode is not supported.)"

is there any way i can check to see if i have the updated version with the bug fix? i suspect i don't, since when i click on the Advanced button in setup, it says Adventure Game Studio v3.21.1111, but the error dialog screenshot above says 3.21.1115.

thanks in advance!
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: ryan on January 04, 2012, 04:28:56 PM
out of curiosity, i re-downloaded GeminiRue_Setup_v3.exe from the BMT Micro link just now and diffed it against my original download, and it's the same file.
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: ryan on February 10, 2012, 02:22:11 PM
bump. any word on this? i'm chomping at the bit to play the copy of gemini rue i bought, but i still can't due to this bug. :(

worst case, i guess i can install vmware or something similar and try to run it in a windows XP VM. that sounds like a lot of work and tech headache, though, so i'm not excited about the idea.

thanks in advance!
Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: jansenjfa on April 15, 2012, 11:33:40 AM
Dear Dave,

I bought Gemini Rue on Steam, and the game runs mostly fine, except that it stutters quite often. Especially when you perform an action, the backgroup music will stutter (approx 5x 1s repeat). Also sometimes the screen has some glitches (half of the screen is black with some green pixels).

I have Acer laptop with Windows 7 home Premium 64-bit SP1. Intel core i7-2670QM CPU @ 2.20 GHz, 12.0 GB RAM, AMD Radeon HD 6850M.

I tried to change some settings of the winsetup, but so far no luck. Are there any settings you recommend? I also switched my battery settings to "high performance" mode.

It might be an AGS problem (Shivah also showed some stuttering), but any help is appreciated.

Thanks & keep up the good work!

Jaap

Title: Re: [Tech] Gemini Rue and Windows 7 64Bit
Post by: Jinx1337 on July 20, 2012, 01:31:19 PM
FINALLY! A fix has been found by a gentleman by the BrainOfSweden; taken from Steam forums.

Works for ALL DirectDraw games it affects (including Majesty Gold HD, AGS Games, Neighbours from Hell etc.).

Seems like this is a specific Nvidia Optimus Bug.

Direct quote from said forum:


"Found a working fix
First of all, I want to thank everyone that gave me ideas, this is kind of a mashup of all fixes I've found that only worked partly. Unfortunately I don't remember where I read everything, so, thanks to everyone who tried to get the game running.
Second, this fix requires no extra screens or cables.

I cant guarantee it will work on every laptop, but if you have an Nvidia Optimus card, try it. Here's how to (users with external monitors, read the last section too):

Begin with opening Nvidia control panel. In the "Manage 3D settings" tab, go to program settings and click add.
Navigate to your Steam installation path, and go to \steamapps\common\Sonic Generations\ and choose the sonicgenerations.exe file. Force it to use your Nvidia card. I don't know if it's necessary, but I also did this with the config exe.
After you have applied the settings, go to your desktop.

Right click and select screen resolution. In this window you should click detect. If you can see two displays that are grayed out and named after your video cards, you're probably good to go.
Choose your Nvidia card and select "Attempt to connect anyway on (VGA in my case)". Don't remember which drop down menu it is, just fool around a little. When you found it, click apply.
Then, choose extended desktop and apply again. This will force-activate your discrete GPU.
Now the fun starts.

The guide is edited from here

Open the Sonic Config tool and check if your Nvidia card is present. But instead, choose your Intel card and whatever other settings you want.
Now start Sonic, and it will propably work.

What's technically happening is that Sonic starts on the integrated GPU, But since the Nvidia card is active through the fake monitor, it will force itself to render Sonic thanks to the changes in the Nvidia control panel.

Users with Optimus and external monitors, read this:
Thanks to cazaroonie for this solution
Quote:
Originally Posted by cazaroonie 
I have a M11x R2 as well. I use an external monitor almost always and run that through the HDMI (never ever used the displayport...). I don't extend the screen between the two, though.

Following all of the steps the OP provided I ended up with three cards showing up in the config. Two intel (#0 & #1) and the nvidia card (#2). When telling it to run #2 it wouldn't work. Cue much frustration.

Random adage... I always have two monitors showing up in the screen resolution settings (one running, one grayed) and when I completed the steps I had three, all running. Even the imaginary one.

What I ended up doing is running it on #0 which is apparently what was running the external monitor? You need to make sure the screen is extended across all "three" monitors. Make sure the nvidia settings are set to run both the sonic generations exe and the config exe using the nvidia card.
I really hopes this works for you, but leave a message if it doesn't, and I'll try to help you."