Wadjet Eye Games Community Forum

Wadjet Eye Games => The Blackwell series => Topic started by: Jinxed on April 25, 2014, 08:10:35 AM

Title: Bug reports for Blackwell Epiphany
Post by: Jinxed on April 25, 2014, 08:10:35 AM
Greetings, fellow bestowers.

Either I suck at searching the forums or noone yet created a bug thread.
Anyway, the main idea is to spill whichever bugs you found here, discuss those and, hopefully, find a way to fix them. Or at least hope that developer will fix it.


Spoiler alert. (duh)


Here is a list of bugs known by me.

1) Steam achievement bug "Laying it bear".
It has no image and, currently, it is using the last achieved achievement's image to represent itself.

2) Steam achievement bug "Softly Softly"
Steam users report that this achievement is un-achievieble.
Also, the number of footprints differs from the achievement in-game.

3) Steam achievement bug "Snow plow"
No one achieved it yet and no one has any idea what it is. Somebody's got to it, but it would be probably wise thing to check if it is actually working.

4) Snow texture bug at cemetary
If you walk very-very close to Peter's grave while it is still unrevealed, Rose's legs will glitch inside the snow.

5) Peter's sister's bug.
It is possible to find out who she is without using the Case # anyhow.
But, you can also find out this Case # *after* revealing her identity.
After that - this note will just haunt your phone untill the phone bestowers comes to release it.

6) A protective's circle bug
When you draw a circle with chalk outside the building and then examine it, Joey remarks that this circle was created by Magdelene using some of her essence. Which is obvious lie.
Title: Re: Bug reports for Blackwell Epiphany [SPOILERS]
Post by: Sslaxx on April 25, 2014, 09:26:05 AM
Didn't notice this thread and it makes more sense to post about post-release bugs here anyway, so:

With Joey inside the police station and Rosa (outside) saying something to Durkin, switch back to Rosa while she's still speaking. Whatever she is saying will carry on.

Also, in the Pierro household: the fridge is described as humming. How, when there is no power?

After you've acquired the Parental Eye software but not before installing it, on the main location screen for Emil's office - use the software on the computer from here and Rosa will say "It's already installed." - and the software will show up on the computer as if it's always been there.
Title: Re: Bug reports for Blackwell Epiphany
Post by: ced117 on April 25, 2014, 10:06:56 AM
Let's post it again then ;D

It's me or using "TAB" to switch characters does not work in every places ? ???

Could you tell me where? - Janet
Title: Re: Bug reports for Blackwell Epiphany
Post by: Loonbob on April 25, 2014, 04:39:28 PM
I found a bug late in the game, where when you talk to the reporter in the newsroom, the option to end the conversation will disappear.
Title: Re: Bug reports for Blackwell Epiphany
Post by: Stoibs on April 25, 2014, 06:00:41 PM
I made a few threads on the Steam discussion page, but:

Shift Tabbing to view the overlay/achievement list locks the game up

Also my game seems to be running way too fast, animations are sped up and dialogue is being overlapped.
EDIT: Nevermind, didn't notice the "Speed" setting in the options menu which seems to have been defaulted rather high.  ::)
Title: Re: Bug reports for Blackwell Epiphany
Post by: JustRay on April 25, 2014, 06:12:01 PM
A found another bug ish

When you talk to heather just after you find out where she is and ask her about the ghost of the roof joey will say do you know a Tanya Corsey?" even if you don't know that the ghost is called Tanya

Another bug is with the dialogue box with Jim about Tanya and Heather being the same. When I clicked on the question mark one it broke (I could only check my notes)
Title: Re: Bug reports for Blackwell Epiphany
Post by: Tellah on April 26, 2014, 04:15:14 AM
I had a rather weird bug or something of the sort that made me get stuck for a while (having to exit my game)

It's late-ish in the game, so spoilers-

When I got to the newsroom and confronted the guy about Tanya and Heather, once I got the three dialogue options that all essentially said they were the same person...
The dialogue wouldn't continue, and all I could do was ask the guy stuff from my notebook- I couldn't even exit the dialogue with him, as there were no other options besides opening the notebook.
For some reason, though, I went through and combined every notebook option together once I'd loaded a save from that part of the game, and once I confronted the guy again, the dialogue continued after the place where I'd gotten stuck. So... I'm not sure what went wrong. Maybe I made some sort of logic leap?

End Spoilers
Title: Re: Bug reports for Blackwell Epiphany
Post by: argentscarf on April 26, 2014, 04:10:25 PM
For the newsroom bug, I think the way around it is to exit out of the dialogue with Jim before choosing "Jim, I know everything." If I just clicked through without selecting "leave him" before that, it wouldn't work (probably because in the middle of that conversation there is no option to leave, so when the bug happens, the only option is the notes)

I think the snow plow achievement is probably to make a lot of footprints in the snow. That triggered a commentary from Dave about it.
Title: Re: Bug reports for Blackwell Epiphany
Post by: sveep on April 26, 2014, 04:38:41 PM
I'm getting a crash at SPOILER the Wired Abacus, when I have Joey blow on the mouse, the game closes out and I get the following pop-up:

Quote
An error has occurred.  Please contact the game author for support, as this is likely to be a scripting error and not a bug in AGS. (ACI version 3.3.0.1148)

in "inventory.asc", line 252
from "inventory.asc", line 1163
from "GlobalScript.asc", line 1218

Error: SetObjectTransparent: transparency value must be between 0 and 100

I've tried changing some of the graphical options since transparency is mentioned but no luck.
Title: Re: Bug reports for Blackwell Epiphany
Post by: Terra_Ex on April 26, 2014, 06:47:01 PM
Not sure what the usual process is regarding bugs on your forums, so I'm just leaving it here since it concerns two separate games:

In Blackwell Epiphany:
This one could be intentional.
After using Joey's tie on the chalk circle in the final two rooms, when the tie goes back into the inventory it has the name "totem."

In Blackwell Unbound:
Also, a long standing bug in Blackwell Unbound - there's a classic index out of bounds error with Lauren's notebook. It's avoidable but can be easily triggered accidentally.
Reproducable by doing the following:
Click and hold the mouse down on any item in the notebook. Move the mouse over an empty space in the notebook (which later items would fill up), still within the boundaries of the list.
Release the mouse.

The game will crash with the following message:
(http://i.imgur.com/k0ljnwW.png)
I'm not familiar with AGS specifically but presumably its an issue with testing whether the mouse is down instead instead of a full click.

Enjoyed the series, looking forward to playing your future games.
Title: Re: Bug reports for Blackwell Epiphany
Post by: beeblebrox42 on April 27, 2014, 06:40:23 PM
The snow plow achievement is possible, I have done it.  If it is what I think it was that I did, it is a bit tedious to obtain.
Title: Re: Bug reports for Blackwell Epiphany
Post by: Jinxed on April 28, 2014, 01:18:10 AM
Please, say us what you did to obtain this achievement.
Title: Re: Bug reports for Blackwell Epiphany
Post by: SamCarterX on April 29, 2014, 09:52:21 AM
I thought I'd post about a bug someone else encountered and posted about on the Steam forums because it seemed like a pretty big one:

Original poster: Thalion @ http://steamcommunity.com/app/236930/discussions/0/558754260492939175/ (http://steamcommunity.com/app/236930/discussions/0/558754260492939175/)

Quote
BUG: walking with Kendra
If you ask Kendra to follow you  before you unlock the right location  you get stuck on the map. She won't let you go to any other location, and you can't use your inventory to unlock the requiered place, so there's no way out.

Reply from user Valentari:
Quote
Wait...how'd you manage that?

You can't get Kenda to come with you unless you read the Trollgate chat logs, find her mother, and learn the prunes and danish password. Logging into Trollgate requires you to reset her password, which requires the spybot software to be on her dad's computer in his work office, which you can't get into without visiting his house and getting the code to his office door from the picture


Reply from user Thalion:
Quote
Then something else went wrong:
the office door was open, I didn't have to find any code: I just clicked on it and walked in. I just thought the guy forgot to close the door and his house was a sad location where the wasn't anything useful.
Title: Re: Bug reports for Blackwell Epiphany
Post by: beeblebrox42 on April 29, 2014, 11:17:05 AM
Please, say us what you did to obtain this achievement.

It's an achievement and it takes work to get; I'm not going to spoil the achievement. But I can hint at it.  Obviously it has to do with the snow.  It is somewhat tedious like the achievement to blow (on) everyone and you can't trigger the achievement until almost the end of the game.  It is obtainable, there is no bug related to this achievement.   But here's proof that I did get it: http://steamcommunity.com/id/theinfinitelyprolonged/stats/236930/achievements/
Title: Re: Bug reports for Blackwell Epiphany
Post by: Yami on April 29, 2014, 12:26:14 PM
Please, say us what you did to obtain this achievement.

I just got it and I think I know what you have to do.

Spoilers:
You need to let Rosa walk around in every outside area with snow 'til Joey starts talking to her. The achievement unlocked for me at the cemetery.

So yeah, Snow Plow ain't bugged. :)
Title: Re: Bug reports for Blackwell Epiphany
Post by: hulde on May 06, 2014, 01:02:25 AM
I need some help. To discover the identity of the woman living in Peter Fielding's apartment, i need to link the "Case #" file with the Karth one. But i don't have anything related to the Karth House on the cell phone, so i can't find out her name.
Is there any other way to discover who she is? I've exhausted all dialogue options with her, and tried talking to everyone else, but they know nothing.
Title: Re: Bug reports for Blackwell Epiphany
Post by: SamCarterX on May 06, 2014, 11:06:01 AM
I need some help. To discover the identity of the woman living in Peter Fielding's apartment, i need to link the "Case #" file with the Karth one. But i don't have anything related to the Karth House on the cell phone, so i can't find out her name.
Is there any other way to discover who she is? I've exhausted all dialogue options with her, and tried talking to everyone else, but they know nothing.

Not sure if this belongs in the Bug report thread. Did you speak with the cop at the police station? He should have given you "Karth Case Files" on your phone. In any case, if you don't have that on your phone anymore/at all, there is another way to get the sister's name (in fact the two different  ways are known to produce a bug- aka duplicate cell phone entry- if you use both). Once you  have the "Case #" (technically her parole #) just go on back to the police station and give it to the cop to look up.
Title: Re: Bug reports for Blackwell Epiphany
Post by: hulde on May 06, 2014, 02:56:45 PM
Not sure if this belongs in the Bug report thread. Did you speak with the cop at the police station? He should have given you "Karth Case Files" on your phone. In any case, if you don't have that on your phone anymore/at all, there is another way to get the sister's name (in fact the two different  ways are known to produce a bug- aka duplicate cell phone entry- if you use both). Once you  have the "Case #" (technically her parole #) just go on back to the police station and give it to the cop to look up.

I went to the cop, nothing i say to him makes him give me the "Karth Case Files" . The only two other places i can go to, aside from my home, the police department, and Fielding's apartment, are the gym and Grace School. And i obviously can't enter the gym without the card.

Peter's ghost doesn't know much, and Michael doesn't know anything about Peter. So what can i do? Even if there is another way, which i can't find, the fact that the Karth File isn't on my cellphone can be considered a bug, can't it?
Title: Re: Bug reports for Blackwell Epiphany
Post by: SamCarterX on May 06, 2014, 05:55:31 PM
Not sure if this belongs in the Bug report thread. Did you speak with the cop at the police station? He should have given you "Karth Case Files" on your phone. In any case, if you don't have that on your phone anymore/at all, there is another way to get the sister's name (in fact the two different  ways are known to produce a bug- aka duplicate cell phone entry- if you use both). Once you  have the "Case #" (technically her parole #) just go on back to the police station and give it to the cop to look up.

I went to the cop, nothing i say to him makes him give me the "Karth Case Files" . The only two other places i can go to, aside from my home, the police department, and Fielding's apartment, are the gym and Grace School. And i obviously can't enter the gym without the card.

Peter's ghost doesn't know much, and Michael doesn't know anything about Peter. So what can i do? Even if there is another way, which i can't find, the fact that the Karth File isn't on my cellphone can be considered a bug, can't it?

You misread part of my post. There are two ways to find the Fielding sister's name:

1) compare the "Case #" file to the "Karth" file
2) Go to the police station and have the cop look up the "Case #" file'

have you tried the second one?

Also, just to be clear, the "Case #" file you are referring to, is the one you get by having Joey look at the papers in Fielding's apartment, right?
Title: Re: Bug reports for Blackwell Epiphany
Post by: hulde on May 06, 2014, 07:14:29 PM
You misread part of my post. There are two ways to find the Fielding sister's name:

1) compare the "Case #" file to the "Karth" file
2) Go to the police station and have the cop look up the "Case #" file'

have you tried the second one?

Also, just to be clear, the "Case #" file you are referring to, is the one you get by having Joey look at the papers in Fielding's apartment, right?

Yes, i did the second one. When i do that, Rosa says:
"If i gave you a parole case number, could you look up who it belongs to?"
and the cop says:
"I can't, no, sorry".

And yep, it's from that paper Joey looks at the apartment.
Thanks for trying to help, all i want is to be able to finish the game! : (
Title: Re: Bug reports for Blackwell Epiphany
Post by: Breyer600 on May 06, 2014, 10:30:55 PM
Double check the messages on your phone and look for one from Durkin that mentions Meehan and the photo you found.  The Karth case notes should be available at the bottom of that message - just click to download them.  I don't think there's a way to miss the message - I just did a quick run through to that point without talking to Durkin about Mary at all and still got the message after the interrogation.  If it's not there then it must be some sort of bug.
Title: Re: Bug reports for Blackwell Epiphany
Post by: hulde on May 06, 2014, 10:56:31 PM
Double check the messages on your phone and look for one from Durkin that mentions Meehan and the photo you found.  The Karth case notes should be available at the bottom of that message - just click to download them.  I don't think there's a way to miss the message - I just did a quick run through to that point without talking to Durkin about Mary at all and still got the message after the interrogation.  If it's not there then it must be some sort of bug.

Oh god man, i love you. That's what playing the game without a good night sleep gets you. I had already read the message, but forgot to download the case notes. I have a lot of experience with adventure games, so i just assumed i was right and that the game itself was wrong for not letting me proceed, how arrogant of me. I'm just too stupid, i'm sorry for wasting your time people.

Thanks anyway, i owe you one. : D
Title: Re: Bug reports for Blackwell Epiphany
Post by: Breyer600 on May 06, 2014, 11:46:26 PM
No problem, we've all missed something like that a time or two.  In fact, the reason I thought that might be the problem was because I had forgotten to do the same thing on my second playthrough and spent some time wondering why it wasn't showing up in my notes before remembering that I hadn't actually downloaded it.  ;)
Title: Re: Bug reports for Blackwell Epiphany
Post by: Yuri on May 07, 2014, 12:18:14 AM
One more little bug: in void, when Rosa is looking and commenting on something, she is once shown wearing not her black coat, but a white shirt (like in the hospital).

And 'Softly Softly' achievement is still bugged for many of us - 221 steps and no achievement (neither in game nor in Steam)...
Title: Re: Bug reports for Blackwell Epiphany
Post by: mbncd on May 10, 2014, 02:49:51 AM
Near the beginning of the game, Rosa and Joey knew what Grace was before I did.

Minor spoilers and puzzle solution mentioned in below description of bug, sorry I couldn't think of a spoiler-free way to phrase it.

I'd picked up the note about the clothing drive but hadn't yet talked to anyone. It took me a moment to twig that someone may have new conversation options based on the note so I returned to Rosa's apartment to think and chat with Joey.

I'd exhausted all conversation topics with everyone (prior to picking up the note) and thoroughly searched every location, so I was momentarily stumped. In a moment of laziness, I asked Joey for a hint and was told exactly what Grace was, when previously the characters had been asking who Grace was, as had I.

I then went back and found the new dialogue option and found out at the same time they did something they already knew.

I call clairvoyance or shenanigans or bug!

Title: Re: Bug reports for Blackwell Epiphany
Post by: DaveGilbert on May 15, 2014, 04:33:01 AM
Hi everyone! Dave here. We've been on vacation the last few weeks and haven't been able to reply as fast as normal. We ARE reading these posts, and marking them down. Because of the AGS save incompatibility issue (which makes save games between versions break unless we are very very careful) we are being very conservative about patches. Since each patch needs to be tested pretty carefully to ensure saves don't break, we plan on releasing one big patch instead of a bunch of little ones. We will start this process when we return home on the 21st.

Thanks and we are happy you are enjoying the game! (Despite the bugs that slithered past)
Title: Re: Bug reports for Blackwell Epiphany
Post by: mbncd on May 15, 2014, 05:41:06 AM
Enjoy your well earned vacation Dave ^_^ And thanks for answering several of my questions in the launch party.

There were a few other little bugs I came across but I didn't note them down and am having a hard time remembering what they were... Will add them to the list when I remember >_<
Title: Re: Bug reports for Blackwell Epiphany
Post by: JanG on May 22, 2014, 01:52:59 PM
I'm going to be working on a patch soon-ish (probably starting next week) so please report any bugs here!
Title: Re: Bug reports for Blackwell Epiphany
Post by: londonfan on May 30, 2014, 04:24:13 PM
Apart from the known steam achievement bugs, the only bugs I encountered were the occasional scene where Joey and Madeline became non-transparent, and Joey cloned once while exiting the gym.

I took screenshots whenever I spotted it on my second (with narration) playthrough.
Title: Re: Bug reports for Blackwell Epiphany
Post by: Sslaxx on May 30, 2014, 05:01:04 PM
Certainly in the case with Kendra, the transparency is intentional. Unavoidable, and some people have noticed it (it's been commented on before), but intentional.
Title: Re: Bug reports for Blackwell Epiphany
Post by: Shybird on June 21, 2014, 06:29:37 PM
I'm not sure if it has been noted elsewhere, but I ran into a potential bug at the end of the game.  When you are at the final NY location I got stuck for a bit and tried to move to a location further away.  I was allowed to leave, but once I got to the map screen, the dialogue and characters would only pop up for a second and disappear.  I tried going back to the final location to reset the screen, but this error persisted.  I had just saved so I was able to just quit the game and resume as normal.  This was with the GoG version, if that matters.
Title: Re: Bug reports for Blackwell Epiphany
Post by: DaveGilbert on June 22, 2014, 08:39:17 AM
It sounds like you might have alt-tabbed away from the game. AGS games tend to react in unpredictable ways when you do that, but the dialog skipping is one of the more usual results. Saving, quitting and reloading will fix it. As you discovered. Apologies for that! It's an AGS engine thing and there isn't much we can do about it. :(
Title: Re: Bug reports for Blackwell Epiphany
Post by: eriktorbjorn on June 23, 2014, 11:58:27 PM
I ran into one graphical glitch in the flashback scene where Madeline is cut off. I didn't want to report it here at first, because it only happened when I played it under Linux, using the open-source version of AGS, not when I tried the same thing under Windows:

I reported it to those developers as an AGS bug (https://github.com/adventuregamestudio/ags/issues/159), but I've been told that it actually does happen under Windows as well but "only if software graphics driver is chosen in setup".

So now I'm not sure whether it's an AGS bug or a game bug after all.
Title: Re: Bug reports for Blackwell Epiphany
Post by: DaveGilbert on June 29, 2014, 05:51:05 PM
Huh! That definitely sounds like an engine bug. The game is meant to play in Direct3D mode, since the other modes aren't fully supported anymore.
Title: Re: Bug reports for Blackwell Epiphany
Post by: Festilligambe on July 07, 2014, 01:05:53 AM
I ran into a bug that may be here.  It occurred when playing the Heather ghost quest, I talked to Tanya in the apartment and told her I knew who she was and she agreed to follow me. I switched to Rosa so Tonya was in the other room and then tried to leave the screen as Rosa.

The bug I got was

in "room37.asc", line 80

error: MoveCharacter: character not in current room

I'm assuming this is because the joey and Tonya characters are still in the apartment room not the balcony with Rosa

Title: Re: Bug reports for Blackwell Epiphany
Post by: Illessa on July 11, 2014, 05:47:24 PM
Reply from user Thalion:
Quote
Then something else went wrong:
the office door was open, I didn't have to find any code: I just clicked on it and walked in. I just thought the guy forgot to close the door and his house was a sad location where the wasn't anything useful.

I posted this somewhere random on the Steam Community, but to put it somewhere more likely to be noticed :). I think this happens if you sequence break by downloading Trollgate before you should technically know about it? I haven't properly sat down and tested it, but I've seen this happen twice and that's the only thing I could think of which those two occasions had in common.
Title: Re: Bug reports for Blackwell Epiphany
Post by: Authorman on July 11, 2014, 06:34:05 PM
Hey, found an obscure CTD bug at Vantini's. If you use Joey to go out into the alleyway from the inside and then go back to the street from the locked alley door, and then tab over to Rosa she will be wearing her coat and earmuffs indoors. At this point if you switch back to Joey and try to leave, Rosa will bust through the wall next to the door before the scene transition.

However, if you move full coat Rosa upstairs and then switch back to Joey and then try to leave, the game crashes to desktop and spits out this error:

(http://i.imgur.com/mGmzgdn.png)
Title: Re: Bug reports for Blackwell Epiphany
Post by: Darjeeling on August 03, 2014, 03:57:45 AM
Hi there,
had a gamecrash. I'm not 100% sure of the reason. It occured after meeting michael cooper in the school. I left the school to talk to madeline and went back inside, exhausted all dialogue options and then looked up peter fielding on my phone. Upon trying to leave through the exit i got:

An error has occurred. Please contact the game author for support, as this is likely to be a scripting error and not a bug in AGS. (ACI version 3.21.1115)

in "room48.asc", line 748

Error: Error running function 'repeatedly_execute_always':
Error: Null pointer referenced
Title: Re: Bug reports for Blackwell Epiphany
Post by: JanG on August 18, 2014, 12:44:54 PM
Hi, this is Janet Gilbert!

I was planning on patching these bugs earlier but we had a childcare crunch. Our baby is happily in daycare right now, so I'm going to make a start on these, and hopefully have a new version ready for testing pretty soon!

Thanks for getting all these bug reports together :)
Title: Re: Bug reports for Blackwell Epiphany
Post by: Yuri on August 18, 2014, 01:20:24 PM
JanG, I hope the patch will not invalidate our savegames?
They are still waiting for the 'Softly, softly' achievement to be fixed...
Title: Re: Bug reports for Blackwell Epiphany
Post by: JanG on August 19, 2014, 09:21:52 AM
JanG, I hope the patch will not invalidate our savegames?
They are still waiting for the 'Softly, softly' achievement to be fixed...

Softly, softly is number 2 on my priority list after the bug that locks up the conversation with Jim.

I will only make alterations that don't invalidate the saved-games. I can't imagine how annoyed people would be if they were half way through the game and their saves stopped working!
Title: Re: Bug reports for Blackwell Epiphany
Post by: Yuri on August 29, 2014, 11:39:01 AM
JanG, thanks for the patch! :)
At least, 'Softly, softly'works now!
Title: Re: Bug reports for Blackwell Epiphany
Post by: JanG on August 29, 2014, 04:37:25 PM
JanG, thanks for the patch! :)
At least, 'Softly, softly'works now!

Thanks!

I have fixed most of the bugs reported on this forum, except some that I couldn't repeat.

Here's my change list:

"Softly, softly" achievement can now be activated.
Fixed bug in conversation with Jim Peebles where you could be stuck talking to him with no way to progress or exit the conversation.
Fixed bug where you could download the Trollgate app before you knew about it, breaking the sequence of events in Emil's office.
Removed duplicate Joey when he reports back to Rosa after finding the ghost in the gym.
Removed duplicate images of Kendra and Mary when tie is used to save them.
Fixed bug where Rosa could end up in her outdoor clothes in Vantini, potentially causing a crash.
Fixed crash when Rosa left the snowy balcony on her own while Tanya is following Joey.
Improved response for asking Heather about Tanya.
Solved tweening glitch which caused "Call" button to occasionally be added invisibly in the bottom right of the screen in the first flashback, causing a crash.
Maggie's parole number is now only added once.
Maggie can no longer be identified before meeting her.
Title: Re: Bug reports for Blackwell Epiphany
Post by: Swingletree on November 15, 2014, 06:05:06 PM
I've got the game on steam and I ran into a 100% reproducible "showstopper" CTD error, just after you first enter Emil's apartment, during the sequence where he greets you in person, during the walk cycle into the room.

I did try "verify integrity of game cache" in case it helped but it didn't do anything. I can't progress any further in the game because of this.

I've attached a screen dump of the error message, but i'll transcribe it for you as well;
---
An internal error has occurred. Please note down the following information.
If the problem persists, post the details on the AGS Technical Forum.
(ACI version 3.21.1115)

Error: There was an error drawing object 4. Its current sprite, 6419, is invalid.
---
I'm running Windows 7 Ultimate SP1 64-bit on an Intel Core i7 CPU quad core @ 2.67 GHz, with 18 GB ram and a GeForce GTX 660 running version 344.65 NVIDIA drivers, acquired through their proprietary GeForce Experience software.

Edit: added this information to my original post, where it belongs. My bad.
Title: Re: Bug reports for Blackwell Epiphany
Post by: DaveGilbert on November 16, 2014, 07:21:30 AM
Stupid question, but are you playing it under an emulator on a Mac or something else? Someone else received that same bug during testing, but they were playing on a non-windows machine.
Title: Re: Bug reports for Blackwell Epiphany
Post by: Swingletree on November 19, 2014, 08:37:36 AM
I've since been able to resolve my issue, but I'm not entirely sure why. I tried the usual stuff (rebooting, turning off other applications...) before I submitted my original post, but I tried firing up the game and loading my save today and, inexplicably, it just worked.
Title: Re: Bug reports for Blackwell Epiphany
Post by: 5ro4 on January 09, 2015, 01:45:30 PM
SPOILER ALERT for very near the end.

I got to when Rosangela is supposed to get the scalpel, but when I left-clicked on it, nothing happened. It did make the observation if I right-clicked, though.
Fortunately, I had been creating a new save every time, so I reloaded one from before Joey reads the note that reveals the death of Benjiro and the bug didn't appear this time.

Incidentally, in my rush to get back to that part I discovered another one, but this was more of a glitch. While walking with Lauren, clicking non-stop during the conversation when she says it hurts to keep going or something on those lines, provoked that, after the dialog ended, clicking on "Exit" to walk forward did nothing. Walking through the scene made Lauren's face appear on the screen even though she wasn't saying anything and I could keep moving. Walking over the point where the dialogue triggers the first time made it trigger again and I could advance by not skipping the dialogue.

Playing on Windows 7 64-bits.

Congratulations for making this saga, btw.
Title: Re: Bug reports for Blackwell Epiphany
Post by: Casca on February 04, 2015, 11:31:39 AM
Hi there, been playing the game for a couple of hours and it always crashes at the point where rosangela opens trollgate for the first time with this Error message:
Title: Re: Bug reports for Blackwell Epiphany
Post by: AlbertX on February 05, 2015, 08:36:25 AM
Oh my God I am so frustrated!!!

I can't finish the game because there is a bug and I don't have any close savegame.

I am almost at the end of the game, where rosangela is suppose to open the flap in the door to get the scalpel, she doesn't do ANYTHING.

Really? Now what I am suppose to do? start the game all over again? the autosave game is kind of close, and doesn't change the output.

So I am basically screwed?
Title: Re: Bug reports for Blackwell Epiphany
Post by: chickenmonger on March 01, 2015, 12:14:25 AM
Oh my God I am so frustrated!!!

I can't finish the game because there is a bug and I don't have any close savegame.

I am almost at the end of the game, where rosangela is suppose to open the flap in the door to get the scalpel, she doesn't do ANYTHING.

Really? Now what I am suppose to do? start the game all over again? the autosave game is kind of close, and doesn't change the output.

So I am basically screwed?

So I'm about at that place, and I have a save from right before getting the scalpel. Rename the attached .txt file to .zip, extract it, and put the save file in your %USERPROFILE%\Saved Games\Blackwell Epiphany\ folder. It should work.

Title: Re: Bug reports for Blackwell Epiphany
Post by: chickenmonger on March 01, 2015, 12:21:12 AM
I have my own super minor bug to report. When clicking on the open vent in the janitor's closet in the asylum, the sound clip played is "I already have a stuffed bear at home." The text is correct.
Title: Bug reports for Blackwell Epi
Post by: lily23 on March 11, 2015, 09:12:51 PM
Stick all your bug reports in here assumes JJ reads this forum

UPDATE 2/2/09: Now that the MPC1000 and MPC2500 JJ OS forums have been combined, please make sure to specify which MPC model and which OS version you need to report bug for.
Title: Re: Bug reports for Blackwell Epiphany
Post by: movinvan on April 26, 2015, 01:01:59 PM
Unfortunately I think I found a major bug where the game state is corrupted / prevents me from continuing the story.

SPOILER:
I just brought Kendra to Emil's place in Exeter House after using the breakfast password.  She walked through the door herself, saying she 'had a key' and disappeared.  I left not knowing what to do next and went back to Lia's basement.  She told me to make sure Kendra was "fine" - so I asked Joey and he said we should check on her.  OK that makes sense I guess, even though I just dropped her off at her dads.  So I go back to Emil's place and neither Joey or Rosa can enter the house.  Joey tries to enter and says that's 5 stories up, way out of range.  Rosa can't enter because no one is answering the buzzer.

So at this point, Joey and Rosa cannot enter her Dad's house.  Unless there is some clue that I am missing, there is no way to enter her Dad's house after that major plot point.  The game is stuck here, so unfortunately I can't finish it...I hope someone here has a tip or this is a bug that can be fixed.  Thanks
Title: Re: Bug reports for Blackwell Epiphany
Post by: DaveGilbert on April 26, 2015, 01:19:00 PM
Did you get the key from Lia's house? It's hanging right by the front door.
Title: Re: Bug reports for Blackwell Epiphany
Post by: movinvan on April 26, 2015, 02:13:22 PM
Did you get the key from Lia's house? It's hanging right by the front door.

Oooops.  :-X :-[ :P ::)

I saw that earlier but thought it was "immovable" or not interesting because Joey wouldn't blow it off the hook.  Well, thanks for the tip.  Sorry to create a bug report for that!  I love the games - you stumped me!
Title: Re: Bug reports for Blackwell Epiphany
Post by: DaveGilbert on April 26, 2015, 02:30:07 PM
Funny thing. For most of the game's production, that key was represented by a very ugly piece of placeholder art. It was so obvious and blatant that NOBODY missed it. Maybe we should have kept that in. :)
Title: Re: Bug reports for Blackwell Epiphany
Post by: movinvan on April 26, 2015, 10:10:23 PM
Funny thing. For most of the game's production, that key was represented by a very ugly piece of placeholder art. It was so obvious and blatant that NOBODY missed it. Maybe we should have kept that in. :)

Ah, interesting :)  I appreciate the game's subtleties.  I much prefer being stumped than having a giant shining key - I probably would have figured it out on another playthrough.  It's a challenge balancing pacing and challenge. In this case I probably gave up exploring the environments again too early.  Another example of this was the (spoiler) phone in the trash can puzzle from the previous game.  You attempt to interact with an object once and think it is unimportant, but then you get new information that makes it important down the road.  That is a lot of the fun in adventure games - knowledge you find (and in your games, look up using the phone/computer) make it rewarding to make new connections where there was nothing before.
Title: Re: Bug reports for Blackwell Epiphany
Post by: HanFred on April 30, 2015, 10:41:18 AM
I can't even play since my mouse (R.A.T. 7) is not being recognized. Disabling or disconnecting the additional wireless keyboard/touchpad (Logitech K400r) doesn't help either. :'(
Any ideas?

Edit: Strange. I reinstalled the mouse driver and rebooted the system, now all input devices seem to work. Ha, nevermind.
Title: Re: Bug reports for Blackwell Epiphany
Post by: tina on April 30, 2015, 03:50:56 PM
Hi, I've encountered a bug at the end of Blackwell Epiphany that I can't figure out how to fix. I using Windows 8, and playing the game via Steam. I've tried reloading 2 previous saves, but that has failed to work.

SPOILERS:

I'm at the part where Rosa has woken up in the padded cell after talking to Aunt Lauren. I've gotten Joey to blow the scalpel near the door flap. I've gotten Rosa to inch toward the door flap in her straightjacket, as far as she can go. However, I can't interact with the door flap so that Rosa can lift the flap with her foot and the scalpel can be blown in.

If I right-click on the flap, Rosa will make an observation. However, left-clicking on the flap does absolutely nothing-Rosa doesn't even say anything. In fact, when playing as Rosa, left-clicking on anything at all doesn't yield any dialogue or action. Only the right-click (the observe button) works. I even reloaded 2 previous saved games, one before Rosa got possessed. Nothing changes, Rosa still won't interact with the door flap.

I would appreciate any help with this issue. Thanks!


Title: Re: Bug reports for Blackwell Epiphany
Post by: Cobb on May 31, 2015, 02:54:02 AM
I 've posted this on the Steam Forums, but perhaps this thread is more appropriate for it.

I get the following error with Blackwell Epiphany when trying to use the Steam in-home streaming feature (which allows you to stream a game from one PC to another, and which I find very convenient).
(http://i.imgur.com/7bEQ1cw.jpg)
The (transcribed) error message for Blackwell Epiphany is:
Quote
An error has occurred. Please contact the game author for support, as this is likely to be a scripting error and not a bug in AGS.
(ACI version: 3.21.11115)
In "tween.asc", line 209
From "tween.asc", line 441

Error: SetGUITransparency: transparency value must be between 0 and 100.

The previous Blackwell titles had no issues with the in-home streaming; I was able to stream the games from the desktop to my laptop (both running Windows 7 x64 SP1).

Blackwell Epiphany (and Primordia from what I've tested so far) seem to launch via in-home streaming but they both crash soon after (while the Wadjet Eye logo is still on screen and music has begun playing).

The error message for Primordia is similar, only the line numbers differ (they are: line 154, line 400 respectively).
Title: Re: Bug reports for Blackwell Epiphany
Post by: Cobb on August 24, 2015, 06:28:58 AM
I 've posted this on the Steam Forums, but perhaps this thread is more appropriate for it.

I get the following error with Blackwell Epiphany when trying to use the Steam in-home streaming feature
Quote
An error has occurred. Please contact the game author for support, as this is likely to be a scripting error and not a bug in AGS.
(ACI version: 3.21.11115)
In "tween.asc", line 209
From "tween.asc", line 441

Error: SetGUITransparency: transparency value must be between 0 and 100.

The previous Blackwell titles had no issues with the in-home streaming; I was able to stream the games from the desktop to my laptop (both running Windows 7 x64 SP1).

Blackwell Epiphany (and Primordia from what I've tested so far) seem to launch via in-home streaming but they both crash soon after (while the Wadjet Eye logo is still on screen and music has begun playing).

The error message for Primordia is similar, only the line numbers differ (they are: line 154, line 400 respectively).

Just wanted to post an update on this.This bug no longer exists for me (on neither Epiphany or Primordia 8) ) .

Since I haven't seen any patches being issued for there titles, I am guessing it was fixed at some point either on the Steam client's side, or by my transitioning to Windows 10. And between the two, I think the most probable case is that it was a Steam fix for the in-home streaming feature.
Title: Re: Bug reports for Blackwell Epiphany
Post by: JanG on October 28, 2015, 02:30:25 PM
Since I haven't seen any patches being issued for there titles, I am guessing it was fixed at some point either on the Steam client's side, or by my transitioning to Windows 10. And between the two, I think the most probable case is that it was a Steam fix for the in-home streaming feature.

Was this in the nightclub?

I have my own super minor bug to report. When clicking on the open vent in the janitor's closet in the asylum, the sound clip played is "I already have a stuffed bear at home." The text is correct.

Fixed for iOS! (too minor for a PC patch)