Wadjet Eye Games Community Forum

Wadjet Eye Games => The Shivah => Topic started by: cvladan on December 16, 2013, 03:42:34 PM

Title: Steam key for previous owners?
Post by: cvladan on December 16, 2013, 03:42:34 PM
I own the DRM free version of The Shivah from the Indie Royale All-Charity Pack - will I get a steam key for the remastered version?

I sent an email to admin@wadjeteyegames.com with proof of purchase, because some people reported having done that and received a key, but it might have been lost in the spam folder.

No problem if I'm not entitled to a new key - I'll be happy to buy it again on steam when there's some promotion and support Wadjet eye.
Title: Re: Steam key for previous owners?
Post by: DaveGilbert on December 17, 2013, 08:43:52 AM
Try sending the email again. We were slammed with requests for awhile! Sorry about that.
Title: Re: Steam key for previous owners?
Post by: cvladan on December 17, 2013, 10:13:30 AM
OK thanks, just sent another email (actually two, I thought sending a png attachment might incur the wrath of the spam filter so I sent another with a pdf).

Edit: just got my key. you guys rock. now when is emerald city coming out on steam, or anywhere really?
Title: Re: Steam key for previous owners?
Post by: Yuri on December 22, 2013, 05:54:31 AM
Too bad I pre-ordered the new edition before asking Dave for a key for my Desura version :)

cvladan, The Everald City is on Steam (http://store.steampowered.com/app/37260) for many years already.
Title: Re: Steam key for previous owners?
Post by: Cent on March 25, 2014, 11:45:24 PM
I emailed admin@wadjeteyegames.com twice since 2-3 weeks ago, and I still haven't gotten any kind of response... Am I missing something?
Title: Re: Steam key for previous owners?
Post by: Miranda on March 26, 2014, 02:10:55 PM
Hi Cent, thanks for letting us know- I'll look into it!
Title: Re: Steam key for previous owners?
Post by: McSpain on March 26, 2014, 05:18:22 PM
Hi Cent, thanks for letting us know- I'll look into it!

Same here. E-mailed a month ago. But no rush. Blackwell has priority ;)
Title: Re: Steam key for previous owners?
Post by: Infantaria on April 13, 2014, 01:40:36 PM
Same issue here. Multiple emails sent, no response.
Title: Re: Steam key for previous owners?
Post by: Miranda on April 14, 2014, 12:27:08 PM
I apologize, there was an issue in the processing of some of these requests. It should be resolved now.
Title: Re: Steam key for previous owners?
Post by: ladymarian on April 23, 2014, 06:12:46 AM
Hi, how long does it take approximately to get a key? I sent an email with my Groupees profile page screen capture 10 days ago and then again another one after the issue was fixed, 8 days ago, but haven't got any response. I wonder if ended up in the junk mail.
Title: Re: Steam key for previous owners?
Post by: qualityh20 on April 24, 2014, 04:29:32 PM
I sent an email April 13th with a screenshot that included my groupees user ID, the desura key in the Groupees interface, as well as the Desura client with the same key showing. 
Is that enough to be granted a Steam key, or do you require a receipt as well? Thanks!

Same email that I'm registered with here, by the way.

Cheers.
Title: Re: Steam key for previous owners?
Post by: Miranda on April 24, 2014, 04:40:13 PM
Any lingering requests are going to get cleaned up this weekend after the dust settles from the new release- thanks so much for your patience!
Title: Re: Steam key for previous owners?
Post by: Wir sinds on April 25, 2014, 02:52:09 PM
Same for me.

EDIT: Please hold off on similar posts until after this weekend. Thanks! ~Miranda
Title: Steam key for previous owners
Post by: Foxron on November 09, 2015, 11:14:55 AM
If you've pre-ordered via BMT and want a Steam key, either post in this thread provided that the email you registered with is the same you used to pre-order or PM me your name/email.