Wadjet Eye Games Community Forum

Wadjet Eye Games => Resonance => Topic started by: DaveGilbert on May 17, 2012, 08:07:40 AM

Title: Resonance is now available for pre-order!
Post by: DaveGilbert on May 17, 2012, 08:07:40 AM
As the subject title says. (http://www.resonance-game.com)
Title: Re: Resonance is now available for pre-order!
Post by: snarky on May 17, 2012, 11:50:48 AM
Are there any provisions for Kickstarter backers (http://www.kickstarter.com/projects/VinceTwelve/resonance-retro-styled-adventure-game-contest-e) to get the boxed collectors' edition either as one of the rewards tiers, or at least at a reduced rate? There are about 8 of us who pledged at $50 or up, and it would seem a bit dissatisfying to have to pay another $25 for the box.
Title: Re: Resonance is now available for pre-order!
Post by: DaveGilbert on May 17, 2012, 12:02:01 PM
Hi Snarky. All the kickstarter deals will be honored. Contact Vince and he should be able to help you.
Title: Re: Resonance is now available for pre-order!
Post by: Rincew1nd on May 17, 2012, 12:06:22 PM
Hi!

I just tried ordering a boxed edition for my sister, but there was no way to add a Delivery Address. I went through all the steps to find a solution, but ended up just buying it.
I've sent an email to BMT Micro Orders regarding this, as I wasn't sure who to contact.

Just posting this as a heads up, I guess.
Title: Re: Resonance is now available for pre-order!
Post by: madcartoonist on May 17, 2012, 12:09:31 PM
Saw the preorder on GOG's website.  They should be a good fit as there are a lot of graphic adventure enthusiasts there.
Title: Re: Resonance is now available for pre-order!
Post by: DaveGilbert on May 17, 2012, 12:09:50 PM
Hm! Thanks for letting us know. I'll check in with BMT to see if they are on top of it. We had this problem for the last game we released, too!
Title: Re: Resonance is now available for pre-order!
Post by: snarky on May 17, 2012, 12:40:05 PM
Hi Snarky. All the kickstarter deals will be honored. Contact Vince and he should be able to help you.

Hi Dave. Thanks, I assumed they would, but during the KS campaign there were no plans for a boxed edition, so it wasn't one of the rewards. Now, though, it feels a bit unfortunate to have given $75 in advance and not be getting a boxed edition, when others can pay $25 for it now.

I'm guessing that since this just affects a very few people, it wasn't really considered. A reduced rate/just the shipping charge deal for backers would clear up all my misgivings.

I guess I'll ask Vince about it. Very excited for Resonance, now with voices!
Title: Re: Resonance is now available for pre-order!
Post by: midncircus on May 17, 2012, 01:52:36 PM
Will digital (pre-)order be available through WadjetEye site? I think GOG is ok, but I prefer buying directly from developers and minimize all this third-party stuff :)

UPD: nevermind, just've found an answer in the other thread :)
Title: Re: Resonance is now available for pre-order!
Post by: AvidPuzzler on May 17, 2012, 04:00:12 PM
Got my pre-order in today from the GoG website.  I expect it will be worth the wait!   :)
Title: Re: Resonance is now available for pre-order!
Post by: Mharhon on May 18, 2012, 03:45:44 AM
First let me start off by saying I'm a huge fan and absolutely WILL be pre-ordering Resonance, regardless of how it's distributed.

That said, my preference was, and still is, to get Resonance on Steam, since that's the platform I already have Gemini Rue and the Blackwell games on, and I'm quite fond of Steam's social layer and achievements (when available).
The WEG Resonance pre-order announcement email on the 8th stated that Resonance would be coming to Steam and would be available for pre-order the following Thursday.
The notification email today makes no mention of if/when a Steam version will be available, so I 've gotta ask: is the Steam release still on track? Has it simply been delayed a tad or have things totally fallen through there?

Sorry to kind of put you on the spot, Dave, but I really would like to know.

Thanks in advance for your trouble and keep up the good work.
Title: Re: Resonance is now available for pre-order!
Post by: KainDrake on May 18, 2012, 06:03:24 AM
I can't pre-order the game. :( I go into the game page, but there's no button letting me order.
Title: Re: Resonance is now available for pre-order!
Post by: DaveGilbert on May 18, 2012, 07:39:23 AM
Snarky:
Anyone who paid over $25 on Vince's Kickstarter campaign will get a boxed copy. He's going to give me a list of all who have done so. So if that includes you, you're on "the list!"

Mharhon:
Right now, you can get a free Steam key when you pre-order the disc version. The digital pre-orders are handled exclusively through GoG right now. But if you buy the GoG version and still want a Steam key, email me the receipt you get from GoG after the game launches and I'll give you one. :)

KainDrake:
Are you going to http://www.resonance-game.com ? There should be a blue "Pre-order" button at the top of the page.
Title: Re: Resonance is now available for pre-order!
Post by: KainDrake on May 18, 2012, 03:40:27 PM

KainDrake:
Are you going to http://www.resonance-game.com ? There should be a blue "Pre-order" button at the top of the page.

Yes, I've checked. The pre-order button isn't showing up. I tried using a different browser. Apparently it's not showing up for Chrome, which is weird because all the other games isn't having this problem.
Title: Re: Resonance is now available for pre-order!
Post by: DaveGilbert on May 18, 2012, 03:44:59 PM
That's really odd! Have you tried clearing out your cache? Nobody else has reported this problem yet.
Title: Re: Resonance is now available for pre-order!
Post by: JanG on May 18, 2012, 03:50:58 PM
Yes, I've checked. The pre-order button isn't showing up. I tried using a different browser. Apparently it's not showing up for Chrome, which is weird because all the other games isn't having this problem.

That's weird because I used Chrome to test the page.

If clearing your cache does not work,could you send me a screenshot of what the Resonance page looks like? Thanks.

Does anyone else have this problem?
Title: Re: Resonance is now available for pre-order!
Post by: Wings on May 18, 2012, 07:30:20 PM
I'm trying to pre-order the boxed collectors edition game from your site but for some reason the checkout is adding 23% VAT to my order (I'm from Europe)

How come is it doing this when it's not required for physical items? From the BMT Micro site:
https://secure.bmtmicro.com/resources/info/VAT.html (https://secure.bmtmicro.com/resources/info/VAT.html)

The European Union has passed a law requiring non-EU companies to collect Value Added Tax (VAT) on sales of electronically delivered merchandise and services to customers living in the European Union. This law went into effect July 1st, 2003. This does not apply to items that are physically shipped. The VAT is calculated based on the country in which the customer is located. Below is a chart with the current VAT percentages for each country.
Title: Re: Resonance is now available for pre-order!
Post by: DaveGilbert on May 18, 2012, 07:32:06 PM
EXCELLENT point! I'll see if I can get that removed. I think BMT assumed that everything is digital.
Title: Re: Resonance is now available for pre-order!
Post by: KainDrake on May 19, 2012, 09:38:13 AM
That's really odd! Have you tried clearing out your cache? Nobody else has reported this problem yet.

Thank you Dave and Jan. That worked. :)
Title: Re: Resonance is now available for pre-order!
Post by: AlanDavison on May 19, 2012, 10:13:42 AM
And I've finally gotten the boxed edition pre-ordered! Now I just need to pass the time, somehow. I think the entire back-catalogue of Wadjet Eye Games should suffice, since I've only finished one so far...
Title: Re: Resonance is now available for pre-order!
Post by: Yami on May 19, 2012, 11:37:18 AM
EXCELLENT point! I'll see if I can get that removed. I think BMT assumed that everything is digital.
That sounds great! But what if one already pre-ordered it? I live in Europe as well and ended up paying that silly VAT. :)
Title: Re: Resonance is now available for pre-order!
Post by: DaveGilbert on May 19, 2012, 11:39:05 AM
I've asked BMT if they could remove the VAT and retroactively refund everyone who already paid it. They are usually very reasonable so I don't see why they wouldn't do so. It's Saturday so they might not reply until Monday, but I'll keep you updated either way.
Title: Re: Resonance is now available for pre-order!
Post by: Yami on May 19, 2012, 11:41:55 AM
Awesome, thanks a lot!
Title: Re: Resonance is now available for pre-order!
Post by: greybeard on May 19, 2012, 07:33:42 PM
I would purchase any game from this developer. I pre-ordered Resonance as the digital download. I think I perhaps misunderstood when I read somewhere that it comes with bonus digital material available immediately. I received no such items, links, promises, or thank you. Did I misunderstand the advantages of this pre-order or are there any?
Thanks,
~greybeard
Title: Re: Resonance is now available for pre-order!
Post by: Mharhon on May 19, 2012, 07:53:39 PM
Pre-ordered on GOG. Will be emailing you following release. Thanks, Dave - you are a true gentleman.
It's so wonderful to be able to dialogue directly with a game developer, rather than filter through some faceless corporation's India-based automated email "customer support" system.
Seriously, you remind me of the days of old school LucasArts/Sierra/et al adventure gaming long long ago. Everything you do just seems to have that sense of joy and freedom and ambassadorship.

Can't wait to play Resonance, can't wait to see what's next from WEG.

Thanks again,
-Andrew
Title: Re: Resonance is now available for pre-order!
Post by: DaveGilbert on May 20, 2012, 08:29:45 AM
Hi Greybeard. You should have received an email from GoG with links to your freebies. If you log into your GoG account and look up your Resonance order, there should be links listed right there. Let me know if you still can't find them.

I would purchase any game from this developer. I pre-ordered Resonance as the digital download. I think I perhaps misunderstood when I read somewhere that it comes with bonus digital material available immediately. I received no such items, links, promises, or thank you. Did I misunderstand the advantages of this pre-order or are there any?
Thanks,
~greybeard
Title: Re: Resonance is now available for pre-order!
Post by: DaveGilbert on May 21, 2012, 12:37:28 PM
Bit of an update. BMT has removed the VAT from the product, and they will refund everyone who has paid it so far.
Title: Re: Resonance is now available for pre-order!
Post by: greybeard on May 21, 2012, 10:56:47 PM
Thanks for the info Dave. I received NO emails from GOG except to provide a link to my account. When I go there all there is is the game coming soon. No freebies. I guess I'm doing something wrong. Nevermind.

~greybeard
Title: Re: Resonance is now available for pre-order!
Post by: Mharhon on May 22, 2012, 04:08:48 AM
greybeard, I got the same thing. Follow the link to your gog account and click on the Resonance "virtual box", it'll list "bonus content downloads" available now, which for me are:

-wallpaper
-poster
-soundtrack
-developer diaries
-avatars

hope that helps.

Quick question to Dave and/or anyone who's already looked at them: do the developer diaries contain spoilers? I tend to look at such things after I play the game because they usually do, but if they're spoiler-free it'd be fun to look at them now.
Title: Re: Resonance is now available for pre-order!
Post by: Eldin on May 25, 2012, 08:57:35 AM
Hi, I'm desperate to pre-order the game for all the bonus goodies, but is there a way to pre-order it for Steam instead of gog.com?

I know you get it when buying the physical copy, but I'm not yet decided on whether to buy on or not...
Title: Re: Resonance is now available for pre-order!
Post by: greybeard on May 26, 2012, 12:27:27 PM
Thanks Mharhon, who woulda thought. I guess this is one of those situations where "any idiot would know" and it was assumed I knew to do that.

~greybeard
Title: Re: Resonance is now available for pre-order!
Post by: Eldin on May 26, 2012, 10:25:55 PM
greybeard, I got the same thing. Follow the link to your gog account and click on the Resonance "virtual box", it'll list "bonus content downloads" available now, which for me are:

-wallpaper
-poster
-soundtrack
-developer diaries
-avatars

hope that helps.

Quick question to Dave and/or anyone who's already looked at them: do the developer diaries contain spoilers? I tend to look at such things after I play the game because they usually do, but if they're spoiler-free it'd be fun to look at them now.

But did you get a Steam key to unlock it for Steam? I plan on buying it for Steam, but I desperately want the bonus goodies as well!
Title: Re: Resonance is now available for pre-order!
Post by: Mharhon on May 27, 2012, 12:09:35 AM
Eldin, if you look through the first page of this thread you'll see that I asked Dave about that very issue. Long story short: The GOG pre-order does not include a Steam key (though the physical pre-order does), but Dave offered to give me a Steam key after Resonance releases if I send him an email of my GOG receipt. I feel uncomfortable guaranteeing that Dave's promise to myself applies to everyone else, however (as that would be putting words in his mouth that he never said), and would suggest that you contact him personally via email to obtain your own assurance unless and until Dave makes a public post promising everyone the accomodation he was gracious enough to offer me. He is, after all, a very busy fellow and may or may not be concerned about getting swamped by people expecting post-release Steam keys.

hope that helps.
Title: Re: Resonance is now available for pre-order!
Post by: Eldin on May 27, 2012, 11:18:01 AM
Thanks a million Mharhon!

I'll just wait to see if any news comes up, you never know, might buy the boxed edition if I've got a few dollars extra!
Title: Re: Resonance is now available for pre-order!
Post by: Jazzy on June 03, 2012, 12:05:38 AM
I'd like it on Steam, also. I don't know anything about GOG except that (from reading here) keys aren't included, so I'm undecided about pre-ordering, though the extra goodies would be cool.
Title: Re: Resonance is now available for pre-order!
Post by: DaveGilbert on June 03, 2012, 07:15:00 AM
If you buy the boxed version, you get both the GoG and the Steam code, as well as the Wadjet Eye download. If you just want the digital version, for now you can only get a GoG version. The Steam version will come once the game launches.
Title: Re: Resonance is now available for pre-order!
Post by: AlanDavison on June 07, 2012, 11:43:52 AM
If you buy the boxed version, you get both the GoG and the Steam code, as well as the Wadjet Eye download. If you just want the digital version, for now you can only get a GoG version. The Steam version will come once the game launches.
How do we go about getting the GoG code with the boxed edition preorder? Will it somehow come with the shipped product, or is there a way to get it beforehand to have a quick stab at the chapter 1 demo?
Title: Re: Resonance is now available for pre-order!
Post by: DaveGilbert on June 07, 2012, 11:49:34 AM
Email me your GoG receipt and I'll hook you up with a code.
Title: Re: Resonance is now available for pre-order!
Post by: AlanDavison on June 07, 2012, 12:20:14 PM
Do you mean the receipt from BMT for the boxed edition preorder? And I've had a quick look around, but can't find exactly what email address I should send it to. Would the address the newsletters come from be best?
Title: Re: Resonance is now available for pre-order!
Post by: DaveGilbert on June 07, 2012, 12:23:53 PM
Yep! Send it there. Our email address is also on this page: http://www.wadjeteyegames.com/email.html
Title: Re: Resonance is now available for pre-order!
Post by: AlanDavison on June 07, 2012, 12:28:02 PM
Aha! Bit of a derp on my part for not seeing that on the main page. I forwarded the email just now, though.

Thanks for the help!
Title: Re: Resonance is now available for pre-order!
Post by: jkuci on June 12, 2012, 08:00:37 AM
 ;D
I am SO looking forward to Resonance!  I pre-ordered thru GOG (good old games).
Title: Re: Resonance is now available for pre-order!
Post by: jkuci on June 14, 2012, 01:47:24 PM
 ;D

 Thanks for the email notice of the demo!

LOVE it!  ;D

In fact, I enjoyed it so much I have pre-ordered the box set as well as having pre-ordered the download on GOG.....